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  1. Learn About the LED Behavior on a My Book Live and My Book Live Duo

    Use these tables to understand the front and back LED status of a My Book Live and My Book Live Duo. #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Learn Why a My Passport is Seen as Untitled in macOS

    Updated My Passport shows as Untitled on macOS due to NTFS format mounting issues.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  3. Link to a URL ibi: Setup and Connection Issue with Google Wifi Network Routers

  4. Third-Party Apps and Backup Software Cannot Connect to a My Cloud OS 5

    Fix third-party apps and backup software connection issues to My Cloud OS 5 with protocol settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  5. Public share not seen on macOS for My Cloud Home

    Updated View the public share on macOS and learn why it should not store local files.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  6. Learn Why WD Discovery Cloud Apps Do Not Import All Files and Folders

    WD Discovery apps may skip files with spaces special characters or empty folders during import.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Music Storage Capacity on SanDisk MP3 Players

    Learn about the music storage capacity and database limitations of SanDisk MP3 players.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Steps to Take Photos and Videos to a SanDisk Phone Drive and iXpand USB with the iOS Mobile App

    Follow these steps to take photos and videos using the mobile app and store the files directly to the attached USB flash drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  9. Learn How to Stream 4K Video on My Passport Wireless Pro

    Updated Stream 4K video smoothly with My Passport Wireless Pro by following power and network tips.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Steps to Access Shares of a My Cloud Using The Storage Icon on Windows

    Use Windows Network to open and access My Cloud shares when icon is missing from Storage.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...