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  1. FAQ about the Ixpand Wireless Charger account changes.*END Why is this happening? This was part of a routine update to enhance the user experience. Keep an eye out for future updates. When did this...
  2. Updated Fix upload errors for files over 5GB on My Cloud Home by using local access with Finder or Explorer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...
  3. SecureAccess 3.0 is a fully redesigned password protection and data encryption application which uses a new encryption engine. There is no direct upgrade installation available. You will need to...
  4. Use Windows Network to open and access My Cloud shares when icon is missing from Storage.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...
  5. Wireless Media Drive End of Support Learn about Wireless Media Drive End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...
  6. Learn how to restore files from the Ixpand Wireless Charger Sync to a phone after reset or replacement.*END Restore All Files Open the app. Tap the two-line menu icon. Tap Settings . Tap Restore All...
  7. Learn which file types are supported for photos, videos, music and documents on iXpand Mobile App.*END Photos HEIC BMP TIF TIFF JPG PNG XBM ICO TGA Videos MP4 MOV Note: Some MP3 and MOV files may...
  8. Fix My Cloud Home shut down caused by high temperature and learn how to keep it cool and safe.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...
  9. Information and details about backing up content with iCloud Photos turned on when using Ixpand Wireless Charger Sync.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...
  10. Updated Why HEIC/HEIF files don’t show on some Android devices & how to view them on My Cloud OS 5 and My Cloud Home..*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...