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  1. How to Fix 'There was an error updating your safepoint' (Event code 1102)

    Learn How to fix error code 1102 when updating My Cloud OS 3 Safepoint by renaming files and folders.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. Learn Why Files are Missing After Import from Dropbox For My Cloud Home

    Overview of why files files are missing after import from Dropbox to My Cloud Home.*END Please click to view the Use of Third-Party Software or Websites disclaimer .panel,.panelcollapsed {...

  3. How To Turn On iOS Files App for My Cloud Home

    Browse and download file using the files app on iOS for My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  4. Resolve Windows Cannot Access \\MYCLOUD-123456 Error After Local Network Share Name Change on a My Cloud Home

    Instructions to resolve the message of Windows cannot access \\MYCLOUD-123456 when the share name has changed.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  5. My Passport Wireless: Read and Write NTFS Formatted, When Connected to macOS

    How to Read and Write NTFS Formatted My Pasport Wireless Pro and SSD on macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  6. Uninstall WD SmartWare on Windows and mac OS

    "How to uninstall WD SmartWare Version 1.6.x and earlier from a Windows (10, 8, 7, Vista, XP) or Mac OSX (10.10 through 10.5)."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  7. Legacy My Book & My Passport: Blinking or Flashing LED

    Power/Activity LED Behavior for the My Book World Edition drive:   Appearance Drive State Power On Sequence Bottom LED Dimmed Powering up LEDs light up in sequence from bottom to top...

  8. Third-Party Apps and Backup Software Cannot Connect to a My Cloud OS 5

    Learn why a third-party apps and backup software cannot connect on My Cloud OS 5 and check the corresponding connection protocols.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  9. Learn Why a File or Folder Cannot Copied with a ' / ' Character to My Passport Wireless

    Learn Why a File or Folder Cannot Copied With a ' / ' Character to My Passport Wireless and How to fix.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Steps to Create Shares on a My Cloud

    Learn how to create, configure, and delete user shares on a My Cloud, including setting up permissions and customizing access levels.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...