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  1. SanDisk SecureAccess: Migrate from v2.0 to v3.0 on macOS

    SecureAccess 3.0 is a fully redesigned password protection and data encryption application which uses a new encryption engine. There is no direct upgrade installation available. You will need to...

  2. Step to Resolve The Device Owner Rejected Your Request Message on My Cloud OS 5

    Updated Resolve My Cloud OS 5 request rejected error with user deletion and cloud access invitation troubleshooting.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. Instructions to Format a Memory Card on Windows

    Instructions to format a SanDisk microSD or SD memory card on a Windows Computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  4. My Book Live macOS Time Machine Could Not Complete the Backup

    Updated Time Machine cannot complete backup if sparsebundle size limit is too small on My Book Live.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Third-Party Apps Disappear When Encrypted Volume Set to Mount Manually on My Cloud OS 3

    Updated Apps disappear on reboot if encrypted volume is set to manual mount on My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. Forgot Admin Password on a My Passport Wireless Pro Drive

    Forgot admin password on My Passport Wireless Pro can be fixed by pressing Power and WPS buttons.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Recommendations to Extend The Battery Life on My Passport Wireless

    Tips to extend My Passport Wireless battery life with proper care, charging, and temperature control.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. SanDisk (SDDDC4) Ultra Dual Drive Luxe USB Type-C Not Bootable

    Learn why the SanDisk Ultra Dual Drive Luxe USB Type-C (SDDDC4) Dual Drive Not Bootable.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Learn Why SD Import Duplicates in the Same Folder on My Passport Wireless Pro

    Updated Duplicate file names occur when SD cards are reformatted without clearing unique IDs.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  10. Steps to Resolve a My Cloud Remote Backup Please Wait Message on the Destination Choice

    Updated Waiting error occurs when source is not selected or firmware is outdated on My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...