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  1. Public share not seen on macOS for My Cloud Home

    Updated View the public share on macOS and learn why it should not store local files.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  2. Steps to Change a My Cloud Home Device Owner

    Change email address or transfer device ownership on My Cloud Home with web app or reset.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Learn Why WD Discovery Cloud Apps Do Not Import All Files and Folders

    WD Discovery apps may skip files with spaces special characters or empty folders during import.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Low Performance Using USB Type-C Cable to USB Type-A Adapter

    Low USB performance caused by misaligned Type C cable and Type A adapter.*END The USB 3.1 Type-C cable to USB Type-A adapter is not connected right . The arrow on the USB Type-C cable MUST ALIGN with...

  5. Thumbnail Images Are Not Viewable for My Cloud OS 5 or My Cloud Home

    Thumbnails may not show immediately on My Cloud OS 5 or My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  6. Steps to Resolve Unable to Join Network Message on Ixpand Wireless Charger Sync

    Learn how to fix the unable to join network message in the Join Network Message on Ixpand Wireless Charger Sync. .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  7. Power Adapters for SanDisk Products

    Information and details about what power adapters SanDisk drives use.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  8. Third-Party Apps and Backup Software Cannot Connect to a My Cloud OS 5

    Fix third-party apps and backup software connection issues to My Cloud OS 5 with protocol settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  9. Learn About Best Charging Practices for Ixpand Wireless Charger

    Learn about the best charging practices for an Ixpand Wireless Charger with iOS or Android. Please click to view the Use of Third-Party Software or Websites disclaimer Mobile Phone Download and...

  10. Learn How to Stream 4K Video on My Passport Wireless Pro

    Updated Stream 4K video smoothly with My Passport Wireless Pro by following power and network tips.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...