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  1. Steps to Fix File Transfer or Backup Failure to iXpand Drive

    How to fix failed backups on iXpand by changing airplane mode, restarting the device, and toggling iCloud settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. Steps to Resolve Update Event Code 1501 on My Cloud OS 5

    Updated Update third-party apps on My Cloud to resolve Event Code 1501.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  3. My Book Duo LED and Fan Remains On After Computer Shutdown

    My Book Duo fan and LED stay on in standby until powered off manually after computer shutdown.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. How to Share Files From Storage Using Memory Zone 4.0 for Android

    Share files between storage locations and apps using Memory Zone 4.0 Mobile App for Android.*END The Share option will copy files to an app or cloud storage while keeping its original in the same...

  5. Instructions to Migrate from SanDisk SecureAccess to PrivateAccess

    Learn how to migrate from Sandisk SecureAccess to the new SanDisk PrivateAccess platform.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. How to Fix 'There was an error updating your safepoint' (Event code 1102)

    Updated Fix My Cloud Safepoint backup update failures by removing ~ from file names and managing USB shares.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. Cruzer 2.0 (SDCZ36) USB Flash Drive Seen as Hard Disk Drive (Fixed Disk) in Windows Explorer and Not Bootable

    This article explains why a SanDisk Cruzer 2.0 (SDCZ36) USB Flash Drive appear in Windows has a Fixed Hard Disk Drive instead of a removable drive.*END Cruzer 2.0 (SDCZ36) USB Flash Drive Seen as...

  8. Link to a URL ibi: Setup and Connection Issue with Google Wifi Network Routers

  9. Steps to Resolve 32 GB microSDHC Card Issues on Google Nexus One and Motorola Droid Phones

    Learn how to resolve a microSDHC card not being seen on Google Nexus One or Motorola Droid phone after being formatted with the phone.*END .panel,.panelcollapsed { background:#eee; width:99%;...

  10. WD My Book is Not Detected by WD Security

    Updated Fix for WD My Book drives not mounting or auto unlocking in Windows or macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...