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  1. Broadcom 9300 Series HBAs Occasional Missing Device Handle Upon Device Discovery

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  2. Steps to Format a Drive for Use with Windows or macOS

    Follow these step by step instructions in order to easily format a drive so that it can be used with Windows or macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  3. Product Activation Required for Acronis True Image for Western Digital

    Steps to fix product activation error messages by rescanning with a WD drive attached to the computer or by running a Repair with the Acronis software.*END #dhtmltooltip{ font-family: "Lucida...

  4. How to Update My Cloud Home Firmware

    Learn about My Cloud Home firmware that can not be downloaded or updated manually.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  5. Product Compatibility Matrix for SanDisk Memory Zone for iOS and Memory Zone Explorer for Android

    Information about what products work with SanDisk Memory Zone for iOS and Memory Zone Explore for Android mobile apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  6. How to Install and Use WD Drive Utilities Software

    Learn how to install WD Drive Utility. These features allow drive registration, test for errors, and more.*END Español | Français | Italiano | Deutsch | Русский | Português | 简体中文 | 繁體中文 | 한국어 | 日本語...

  7. Steps to Install My Cloud Home Critical Firmware Update for Remote Access

    Learn how to install firmware needed to access files, videos and photos remotely from My Cloud Home.*END Western Digital updates My Cloud Home firmware to improve security and reliability. Firmware...

  8. ImageVault End of Support

    Learn about ImageVault End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  9. How to Install WD Drivers for Windows and macOS for External Drives

    Instructions to install WD Drivers on a Windows or macOS machine for your Western Digital External Drive.*END   Guided Assist $EN_ANSWER_50273 Please click to view the Use of Third-Party...

  10. Steps to Manually Update WD Cloud OS 2 to WD Cloud OS 5

    Learn how to manually download the firmware image and update WD Cloud OS 2 in the dashboard before upgrading to WD Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...