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  1. How to Pin Reset and System Only Restore a My Cloud OS 5

    Updated Learn how to Pin Reset and System Only Restore a Western Digital My Cloud OS 5 devices. This process will not erase your data.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  2. Fix 'Device Has Already Been Setup' Message on My Cloud Home

    "Fix this error by making sure the correct User is trying to sign in or with a System Erase using the Pin-Reset."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. Steps to Access the Dashboard on My Book Live and My Book Live Duo

    Updated Steps to Set Up My Book Live or Duo Using a Web Browser and Router Connection.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  4. Best Practice for WD Cloud OS 5 Cloud Access and Indexing

    "Learn about WD Cloud OS 5 file indexing and when it can be turned off for certain Shares."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Steps to Check Drives for Errors or Failures on Windows and macOS

    Updated Check for errors on My Cloud OS 5, My Cloud OS 3 and internal and external drives on Windows and macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. Connection Status, Types and Definitions of My Cloud Home

    Updated Learn about My Cloud Home connection types and how network setup affects local direct and relay status..*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. My Passport Wireless Data Showing in the 'Other' Category

    The files in the Other category, created by the device's operating system, are normal on the My Passport Wireless.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  8. How to Share Folders on My Cloud Home

    "Share folders with Guests or Owners of My Cloud Home allowing for collaboration."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. Steps to Update Firmware on a My Book Live My Book Live Duo

    Updated Guide to check and install firmware updates on My Book Live devices.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. How to Access the My Cloud OS 3 Dashboard

    Updated Use these easy steps to access the dashboard of a My Cloud OS 3.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...