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  1. Western Digital Warranty Replacement and Data Recovery

    Updated How to check warranty status and start a Western Digital replacement or data recovery request.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Steps to Turn On SSH (Secure Shell) on a My Cloud

    Enable SSH (Secure Shell) to perform advanced management on all models of My Cloud OS 3 and OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Using My Passport Wireless with Apple iOS

    Updated How to use My Passport Wireless with an iOS device.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...

  4. Resolve External Drive Not Detected by Windows or macOS Guided Assist

    Updated Fix external drive not showing up on Windows or macOS with easy guided steps.*END

  5. Find Out Space Being Used on My Cloud with SSH

    Learn how to find out the amount of space being used on a My Cloud using SSH.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  6. How to Access My Book Live When Connected Directly to a Computer

    Updated Steps to connect WD My Book Live directly to a computer using ethernet without internet or crossover cable.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  7. Access Denied when SSH Login on My Cloud

    Learn how to resolve the Access Denied when SSH Login on My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  8. Learn How to Turn Off Remote Cloud Access on a My Book Live and My Book Live Duo

    Follow these easy steps to turn off remote cloud access on a My Book Live and My Book Live Duo.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Steps to Access the Dashboard of a My Cloud OS 5

    Updated "Access the My Cloud OS 5 Dashboard to manage items like user and group creation, shares and permissions."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. Resolve Share Access Failure Error Code 0x80070035 Network Path Not Found on Windows with a My Cloud

    Updated Fix Error 0x80070035 Network Path Not Found When Accessing My Cloud Shares.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...