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  1. Steps to Setup a My Book Live and My Book Live Duo Using the Dashboard

    Setup My Book Live or Duo by connecting to router, opening dashboard, and securing with a new password.*END Note: Do a pin reset if the dashboard cannot be seen. Need more help?   Setup  ...

  2. Resolve External Drive Not Detected by macOS Guided Assist

    Fix external drives not detected by macOS with easy steps for WD, G-DRIVE, and USB enclosure issues.*END

  3. How to Access My Book Live When Connected Directly to a Computer

    Steps to connect WD My Book Live directly to a computer using ethernet without internet or crossover cable.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  4. View and Restore the Latest or Older macOS Time Machine Backup

    Restore files from latest or older Time Machine backups on macOS easily.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Steps to Resolve Invalid Password Message on My Book Live and My Book Live Duo

    Fix invalid password error on My Book Live by doing a 4 second pin reset to restore admin access."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. My Cloud, My Cloud Home and My Passport Wireless Not Detected in Windows Network

    Updated Resolve My Cloud not detected in Windows Network by using drive mapping and discovery.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Steps to Access the Dashboard on My Book Live and My Book Live Duo

    Updated Steps to Set Up My Book Live or Duo Using a Web Browser and Router Connection.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  8. Update Windows USB Drivers in Device Manager Guided Assist

    Update Windows USB drivers using Device Manager to fix external drive connection issues.*END

  9. Steps to Collect System Logs Using SSH Command Line on My Cloud

    1. Collect My Cloud system logs using SSH and download systemlogs.zip from the Public folder.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Connection Status, Types and Definitions of WD Cloud OS 5

    WD Cloud OS 5 connection status types and definitions explain local direct relay network configurations.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...