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  1. WD Cloud OS 5 Port Usage and Assignments

    WD Cloud OS 5 port usage and assignments guide covers internal external ports for services and third-party apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. Steps to Collect System Logs Using SSH Command Line on My Cloud

    1. Collect My Cloud system logs using SSH and download systemlogs.zip from the Public folder.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Steps to Manually Update My Cloud OS 3 to My Cloud OS 5

    Learn how to manually update My Cloud OS 3 to My Cloud OS 5 with step-by-step upgrade guide and setup.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  4. Link to a URL Download Software, Firmware and Drivers for G-Technology Products

  5. Resolve the WD Discovery Not Supported Message

    Updated Instructions and information about how to resolve WD Discovery not supported message.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. Steps to Find My Cloud Home Firmware Version

    Check the installed firmware version on My Cloud Home through settings in the web or mobile app. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. My Cloud OS 5 and OS 3 Key Differences in Product Features

    Updated Get an overview of the differences in product features between My Cloud OS 5 and OS 3, and understand what’s new and improved.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  8. How to Access and Map a My Cloud or My Cloud Home Network Drive on macOS

    Updated How to connect My Cloud or My Cloud Home network drive on macOS.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. Update Windows USB Drivers in Device Manager Guided Assist

    Update Windows USB drivers using Device Manager to fix external drive connection issues.*END

  10. Steps to Check Drives for Errors or Failures on Windows and macOS

    Check for errors on My Cloud OS 5, My Cloud OS 3 and internal and external drives on Windows and macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...