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  1. Western Digital Password Change, Unblock or Verify Account Email Not Received

    Updated If you requested a Western Digital password reset email and it hasn't been received yet, follow these steps to troubleshoot the problem. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  2. How to Check External Drive for Errors or Failure using Windows Diagnostic Programs

    Updated "Steps to use Windows programs such as File System Check, Disk Management and Check Disk to test a drive for errors."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  3. How to Download and Install G-RAID Software Utility for G-RAID SHUTTLE

    Updated Learn how to download and install the G-RAID Software Utility for SanDisk Professional G-RAID SHUTTLE.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  4. How To Test and Resolve External Drive Errors on macOS Guided Assist

    Updated Steps to test and repair drive errors on macOS.*END

  5. Apple macOS End of Support

    Updated Information about Apple macOS end of support and lifecycle policies.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  6. Steps to Update Firmware on My Cloud OS 5 Automatically or Manually

    Updated "How to update the firmware on My Cloud OS 5 using either manual or automatic update methods.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. SanDisk Safe Buying Guide

    Information to help determine if your SanDisk Product is authentic and not fake or fraudulent.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Resolve Internal Drive Not Detected by Windows or macOS Guided Assist

    Updated Learn how to troubleshoot and fix an internal drive not detected by Windows or macOS computer.*END

  9. SanDisk USB Drive Type-C Compatibility Information

    Learn about SanDisk USB Drive Type-C Compatibility Information.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  10. How to Access My Cloud When Connected Directly to a Computer

    Updated Learn how to easily access your Western Digital My Cloud when having it directly connected to a computer. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...