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  1. Dashboard URL Redirects to HTTPS Device Unique Domain Name on My Cloud OS 5 and My Cloud Home

    Learn why Dashboard URL Redirects to HTTPS Device Unique Domain Name on My Cloud OS 5 and My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. How to Install and Use WD Security Software

    Updated Install and use WD Security software to password protect and unlock supported Western Digital drives.*END Español | Français | Italiano | Deutsch | Русский | Português | 简体中文 | 繁體中文 | 한국어 | 日本語...

  3. Steps to Pin Reset and System Only Restore a Single-Bay My Cloud OS 3

    Learn how to reset the password and the IP settings of a Single-Bay My Cloud OS 3 back to default when there is no access to the dashboard.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida...

  4. Perform File Backup and Restore to External Drive Using Acronis True Image for Western Digital

    Updated Learn how to use Acronis True Image for Western Digital to back up and restore files, folders, and full disk images.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  5. Western Digital Dashboard End of Support

    Western Digital Dashboard no longer supported use Kitfox or SanDisk Dashboard. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  6. Acronis True Image for Western Digital Does Not Complete the Uninstall Process

    Updated Fix incomplete uninstall of Acronis True Image for Western Digital with reboot and cleanup utility.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. Steps to Reset My Cloud OS 5 and My Cloud Home Password

    Updated Reset My Cloud OS 5 or My Cloud Home password using web or mobile apps if login details are forgotten.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. Cannot Connect to My Cloud OS 5 Dashboard HTTPS Device Unique Domain Name

    Learn about why My Cloud OS 5 is unable to connect using https://UNIQUE_DOMAINNAME and how to fix it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  9. My Cloud Solid and Blinking Red Power and Drive LED Status Information

    Understand the alert codes and what to do when the power or drive LED on a My Cloud is solid or blinking red*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. My Cloud Blinking Blue Drive LED Information

    Learn why a My Cloud drive LED would be blinking blue.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...