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  1. Steps to Solve a Read-Only 'Disk is Write Protected' Message on a USB Flash, Memory Card, and External Drive

    Updated Learn how to resovle the Disk is Write Protect and is Read-Only on a USB Flash, Memory Card, and External Drive.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  2. Learn About Ixpand Wireless Charger Sync Mobile Phone Not Charging, 80% and Blinking LED

    Updated Learn why the Ixpand Wireless Charger Sync LED is blinking and why the phone is not charging. .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  3. Windows File Backup Does Not See a My Cloud, My Cloud Home, or Network Drive

    Updated Learn why Windows File Backup does not see a My Cloud, My Cloud Home, or Network Drive as a backup target.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  4. Resolve the Disk Failure Error on a My Cloud Home Duo

    Updated Steps to resolve a disk failure message on a My Cloud Home Duo.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  5. My Cloud, My Passport Wireless: Thumbnail Preview Supported File Types

    Updated This article list the supported file types for My Cloud and My Passport Wireless thumbnails. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Instructions to Prevent an External Drive from Going Into Sleep or Standby Mode

    Updated Learn about Instructions to Prevent an External Drive from Going Into Sleep, Standby Mode.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. How to Convert a Drive to APFS on macOS

    Updated Steps on how to convert a drive from HFS+ to APFS on macOS.*END Open Disk Utility . Click on Show All Devices . Highlight the main drive (left side of window). Click on the Erase tab. Select Format...

  8. My Cloud Home Video Transcoding Support

    Updated My Cloud Home Video Transcoding Support Information and details about Video Codecs and Transcoding supported on My Cloud Home and My Cloud Home Duo.*END #dhtmltooltip{ font-family: "Lucida Grande"...

  9. My Cloud OS 3: No Safepoint Jobs Listed in the Dashboard

    Updated This answer explains why there are no Safepoints listed in the Dashboard. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  10. SanDisk SSD Dashboard End of Support

    Updated Learn about SanDisk SSD Dashboard End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...