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  1. Learn About the Temperature Sound Alert for G-RAID SHUTTLE

    Learn how G-RAID Shuttle temperature alert sounds when system overheats or cooling fans fail.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Steps to Collect Windows System Information

    Collect and save Windows system info for support or troubleshooting.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. External USB Drive or Memory Card Capacity and Size is Smaller Than What It Should Be

    Learn why and external drive shows a smaller capacity or space available for storage that what is listed in the operating system or on the label.*END #dhtmltooltip{ font-family: "Lucida Grande"...

  4. Learn How to Install and Use Dropbox Third-Party App on My Cloud OS 5

    Updated Dropbox app supports two-way sync but is not available for My Cloud Single Bay.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  5. G-RAID SHUTTLE Hard Drive Compatibility Matrix

    G-RAID SHUTTLE hard drive compatibility guide for 4 and 8 bay models.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  6. Time Machine Stops Backing up or Backup Fails on My Cloud Home

    Updated Clear macOS network cache to restart failed Time Machine backup.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  7. How to Recover Time Machine Backups using macOS Recovery Mode

    Updated Learn how to recover Time Machine backups using macOS Recovery Mode with step-by-step restoration guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. Download and Install SecureAccess for SanDisk Products

    Download and Install SecureAccess for SanDisk Products   SecureAccess encrypts and password protects files on SanDisk USB flash drives. Files in the private vault are encrypted. The vault is...

  9. How to Connect Thunderbolt 1, 2, and 3 with Daisy-Chain

    Differences between Thunderbolt 1, 2, and 3, how to connect and daisy-chain multiple devices.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Steps to Move Drives from a My Cloud Home Duo to a New or Replacement Enclosure

    Updated Move drives from My Cloud Home Duo to new replacement enclosure with step-by-step drive order guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...