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  1. Microsoft Windows 7 End of Support

    Learn about Microsoft Windows 7 End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...

  2. Steps to Create Acronis True Image for Western Digital Rescue Media

    Updated Acronis True Image Western Digital bootable rescue media creation tutorial for USB flash drive setup process.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. My Cloud: Migrating or Upgrading a RAID 1 to a RAID 5 by Adding Drives

    Updated Guide to change My Cloud RAID mode from 2-drive RAID 1 to 4-drive RAID 5 safely.*END    

  4. External Drive Error Code 28 Driver For This Device is Not Installed on Windows

    Updated Fix Error Code 28 when Windows does not install a driver for an external Western Digital drive.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  5. Resolve Drive Not Initialized and Access Denied in Windows Disk Management

    Updated Fix drive not initialized and access denied errors in Windows Disk Management with simple troubleshooting steps.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  6. My Cloud OS 5 Dashboard is Unresponsive After External Drive is Connected

    Learn why would the My Cloud OS5 will be Unresponsive when an external Drive is connected.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. SanDisk Phone Drive and iXpand USB Not Detected on iOS

    How to fix SanDisk iXpand USB 3.0, Mini, Go and Flip not detected on iPhone or iPad.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  8. WD NAS Not Detected on the Network Guided Assist

    Updated WD NAS not showing on network due to firewall, network settings, IP issues, or system errors.*END

  9. Resolve the File Type Not Supported and Open In Message on My Cloud OS 5 Web and Mobile App

    Updated Fix My Cloud OS 5 file type not supported and open in message errors on web and mobile apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Steps to Add and Remove Users on ArmorLock

    Learn how to manage users on the Desktop or Mobile ArmorLock App.*END The ArmorLock App can be used to manage which users have authorized access to each ArmorLock drive. Adding a User on Mobile App...