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  1. Using Windows CHKDSK on an Internal SSD

    Learn about using the Windows CHKDSK command on an internal solid state drive (SSD).*END Using Windows CHKDSK on an Internal SSD Using Windows CHKDSK will not harm an SSD in the same way that DEFRAG...

  2. Steps to Remove files Incompatible with Windows Memory Integrity

    Remove files incompatible with Windows Memory Integrity by uninstalling WD drivers via Command Prompt.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  3. How to Install and Use the SanDisk Dashboard

    How to Install and Use the SanDisk Dashboard #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  4. Using Windows File History Backup and Restore to a WD External Drive

    Backup and restore files in Windows using File History settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Link to a URL ibi: Solid White LED and Device Offline

  6. Steps to Backup, Copy or Move Data Between Drives on Windows or macOS

    Safely backup files with Copy and Paste to prevent data loss on Windows and macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. USB 3.0 Drive Detected on USB 2.0 and Not On USB 3.0 Port

    Learn why a SanDisk USB 3.0 Drive is detected on a USB 2.0 Port instead of USB 3.0 Port.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. My Cloud OS 3 Quick, Full or System Diagnostic Test Failed or Does Not Complete

    Drive self-check can fail due to high CPU, memory use, or file system errors.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  9. Learn About macOS Guest (Anonymous) User Failure to Access Shares in Finder After Active Directory Join on a My Cloud

    Updated Learn about macOS guest anonymous user failure to access My Cloud shares after Active Directory join.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Steps to Delete or Remove a Western Digital Account for My Cloud OS 5, WD Cloud OS 5, My Cloud Home

    Delete a Western Digital account for My Cloud OS 5 or My Cloud Home and remove all cloud access.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...