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  1. How to Collect My Cloud Home On-Device Debug Logs

    Updated "Provide logs to support to help with issues like Device Offline."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  2. Steps to Clear and Remove Alerts on My Cloud

    Learn how to clear and remove alerts from the dashboard on a My Cloud.*END Three types of alerts appear on the upper-right area of the dashboard.   Need more help?   Follow the steps to...

  3. Link to a URL SanDisk X110 and X210 SSD Warranty Information

  4. Find SanDisk Serial Numbers and Product Date Codes

    Learn where to find SanDisk product codes and serial numbers.*END Where to Find SanDisk Product Codes and Serial Numbers #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  5. How to View Partitions in Disk Management on Windows

    Disk Management can be used to check the number of partitions on a drive and if free space is available to add more.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  6. Learn About Router and ISP Connection Attempt Alerts

    "How to Understand router and ISP connection attempt alerts."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  7. Unable To Access Content on My Passport Wireless SD Card Using Mobile App

    Learn why SD card content on My Passport Wireless is not accessible using the Mobile App.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Using My Passport Wireless with Apple iOS

    How to use My Passport Wireless with an iOS device.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...

  9. Steps to Collect Anti-Virus Essentials Logs Using SSH on My Cloud

    Learn How to collect My Cloud Anti - Virus Essentials logs using SSH.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. My Cloud OS 5 Loud Fan and High RPM After Frimware Update or Reboot

    Information on why the fan is load after a reboot or firmware update occurs on a My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...