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  1. Steps to Clear and Remove Alerts on My Cloud

    Learn how to clear and remove alerts from the dashboard on a My Cloud.*END Three types of alerts appear on the upper-right area of the dashboard.   Need more help?   Follow the steps to...

  2. How to Collect My Cloud Home On-Device Debug Logs

    Updated "Provide logs to support to help with issues like Device Offline."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. Steps to Setup and Use Remote Backups on My Cloud OS 3

    Learn how to configure and use Steps Remote Backups on My Cloud OS 3.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  4. My Cloud OS 5 and My Cloud Home SMB Signing and Local Share Access Failure

    Learn how to fix local share access failure on My Cloud OS 5 and My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  5. My Cloud OS 5 Port Usage and Assignments

    Information and details about what ports are assigned and used on a My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. Resolve Share Access Failure Error Code 0x80070035 Network Path Not Found on Windows with a My Cloud

    Learn how to resolve Error Code: 0x80070035 Network Path Not Found on Windows when using a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. Link to a URL SanDisk X110 and X210 SSD Warranty Information

  8. Fan Does Not Turn On or 0 RPM Dashboard Speed on a My Cloud

    Learn about why the Fan speed on a My Cloud can be 0 RPM and not turning on or spinning.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. How to View Partitions in Disk Management on Windows

    Disk Management can be used to check the number of partitions on a drive and if free space is available to add more.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  10. Steps to Connect to a Wi-Fi network on My Passport Wireless

    How to Connect to a Wi-Fi Network on My Passport Wireless.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...