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  1. Updated Access My Cloud Home backup files in ElephantDrive using folder path navigation and file management tools.*END The backup service Mirror It, powered by ElephantDrive , has moved to the fully branded...
  2. My Passport Wireless app may show not accessible message due to a network communication issue.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...
  3. Remove SanDisk Unlocker using the SanDisk Security software with or without a known password.*END Follow the steps to remove SanDisk Unlocker without a known password and with a known password...
  4. Use the erase and clean to delete a macOS or corrupted partition on the drive to use on Windows.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...
  5. Resolve the Erase Process has Failed message on macOS by checking the ports, cables, and settings on the drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...
  6. Learn how to resolve a network is down or intermittent message on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...
  7. Set up My Passport Wireless and connect to Wi-Fi easily with step-by-step instructions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...
  8. Updated Replace failed My Cloud drive with same model and capacity only.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...
  9. This answer explains copying Files To and From iXpand Luxe Using Lightning Connector with Apple Files App.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...
  10. Updated "Access My Cloud dashboard and shares by connecting directly to a computer via Ethernet."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...