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  1. Mirror It transition to ElephantDrive for My Cloud Home

    Updated Access My Cloud Home backup files in ElephantDrive using folder path navigation and file management tools.*END The backup service Mirror It, powered by ElephantDrive , has moved to the fully branded...

  2. How to Fix My Passport Wireless Mobile App Not Accessible Error Message

    My Passport Wireless app may show not accessible message due to a network communication issue.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Steps to Remove SanDisk Unlocker

    Remove SanDisk Unlocker using the SanDisk Security software with or without a known password.*END Follow the steps to remove SanDisk Unlocker without a known password and with a known password...

  4. Steps to Erase and Clean a Drive Using Disk Part Command on Windows

    Use the erase and clean to delete a macOS or corrupted partition on the drive to use on Windows.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Steps to Resolve the Erase Process has Failed Message on macOS for USB Flash Drives and Memory Cards

    Resolve the Erase Process has Failed message on macOS by checking the ports, cables, and settings on the drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  6. Steps to Resolve Network is Down or Intermittent Alert Message on a My Cloud

    Learn how to resolve a network is down or intermittent message on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  7. Setup and Configure My Passport Wireless with macOS

    Set up My Passport Wireless and connect to Wi-Fi easily with step-by-step instructions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Steps to Replace Internal Drives in a 2 and 4 Bay My Cloud

    Updated Replace failed My Cloud drive with same model and capacity only.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  9. Copy Files To and From SanDisk Phone Drive and iXpand USB Using Lightning Connector with Apple Files App

    This answer explains copying Files To and From iXpand Luxe Using Lightning Connector with Apple Files App.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. How to Access My Cloud When Connected Directly to a Computer

    Updated "Access My Cloud dashboard and shares by connecting directly to a computer via Ethernet."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...