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  1. How to System Erase My Cloud Home to Factory Settings

    Do a System Erase on My Cloud Home to get back to factory settings when data is no longer needed and want to setup like it's brand new."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  2. Steps to Safe Eject and Remove External Drives on Windows or macOS

    Updated How to safe eject and remove an external USB drives on Windows or macOS computer to prevent file system corruption and data loss.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  3. S.M.A.R.T. Self-Monitoring Analysis and Reporting Technology

      #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute; width: 280px; text-align: left;...

  4. Online User Guide and Solutions for My Cloud OS 5

    My Cloud OS 5 Online User Guides and Solutions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...

  5. Learn About Dashboard Fan Speeds and Drive Temperatures on a My Cloud

    Learn about the possible fan and drive temperatures visible in the Dashboard when using a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. How to set up My Passport™ Wireless with Windows®

    Setting up a My Passport Wireless on a Windows computer for the first time.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  7. Steps to Replace Internal Drives in a 2 and 4 Bay My Cloud

    Follow these easy step-by-step instructions to replace a failed drive to present data loss.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Learn How to Turn Off Remote Cloud Access on a My Book Live and My Book Live Duo

    Follow these easy steps to turn off remote cloud access on a My Book Live and My Book Live Duo.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. G-RAID SHUTTLE is Not Found in macOS Disk Utility or Windows Disk Management

    Fix G-RAID SHUTTLE not seen in macOS or Windows with different cables, drivers or ports.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. No Apps Installed on My Cloud OS 5

    Learn why No App Installed after Updating to My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...