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  1. Learn about Multi Partitioned HSF+ Formatted USB Drive Import on My Passport Wireless

    Updated My Passport Wireless Pro does not support multi partitioned HFS+ USB drives and may skip partitions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. Steps to Setup and Use Remote Backups on My Cloud OS 5

    Updated Learn how to setup and use remote backups on My Cloud OS 5 with step-by-step configuration guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. My Cloud OS 5 and My Cloud Home SMB Signing and Local Share Access Failure

    Updated Steps to enable SMB signing and restore local share access for My Cloud OS 5 and My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Steps to Manually Update from My Cloud OS 3 to OS 5 Without Internet Connection

    Updated Update from My Cloud OS 3 to OS 5 offline using downloaded firmware and manual install steps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. WD SmartWare End of Support Notice

    Updated Explore the impact of WD SmartWare end of support on users with alternative backup software options.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. My Book Duo RAID 1 Failed or Stays at Rebuilding

    Updated Fix RAID 1 rebuild failures by checking drive status and replacing failed drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. My Cloud OS 3 Third-Party App Matrix

    Updated Learn about third-party compatible apps for My Cloud OS 3.*END Important: My Cloud OS 3 End of Support Notice! My Cloud OS 3 has reached its end of support life cycle on April 15, 2022. Need more...

  8. How to Resolve a My Cloud Home Offline and LED Solid White After 60 Second Reset or System Erase

    Learn how to fix the issue of My Cloud Home device offline due the account being attached to an old device ID.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  9. Steps to Determine if an Internal Drive uses CMR or SMR Technology

    Updated Check if a Western Digital internal drive uses CMR or SMR by reviewing labels or product data sheets.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. My Passport Wireless Pro: Online User Guide and Solutions

    Updated Learn how to use My Passport Wireless Pro to save files wirelessly and mobile app support ended in 2024.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...