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  1. Resolve Connection Type Relay On the Local Network for My Cloud OS 5 and My Cloud Home

    Fix My Cloud OS 5 Home connection type relay on local network with DNS router and firewall solutions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. Time Machine Backup and Restore from macOS to a WD External Drive

    Updated Backup and restore macOS using Time Machine on WD external drives formatted as APFS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  3. Steps to Set a My Cloud OS 5 to Port Forward (Direct) Instead of Relay Mode

    Learn how to setup and force My Cloud OS 5 into port forward instead of relay connection mode.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. ibi: Uninstall and Remove Desktop App on Windows

    Uninstall and remove ibi desktop app from Windows as support ended in June 2023 for all users.*END Important! Please make sure show hidden files and folder is enabled. For more information please...

  5. WD Boost End of Support

    WD Boost software for Black SSHD no longer supported or available for download.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  6. My Cloud OS 3 Third-Party App Matrix

    Learn about third-party compatible apps for My Cloud OS 3.*END Important: My Cloud OS 3 End of Support Notice! My Cloud OS 3 has reached its end of support life cycle on April 15, 2022. Need more...

  7. WD Red Network Attached Storage (NAS) Hard Drive Compatibility

    WD Red drives for NAS offer SMR and CMR options for personal and home storage systems.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. How to Install and Use the SanDisk Dashboard

    How to Install and Use the SanDisk Dashboard #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  9. Learn About My Cloud OS 3 Cloud Access and Notification Email Support Removed

    My Cloud OS 3 support has ended, update devices now to My Cloud OS 5 for continued access.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Steps to Replace Internal Drives in a 2 and 4 Bay My Cloud

    Replace failed My Cloud drive with same model and capacity only.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...