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  1. Western Digital PC SN730 NVMe SSD Support Information

    For Western Digital PC SN730 SSD, support will be delivered from SanDisk, a Western Digital brand   Read speeds up to 3,400 MB/s (1TB and 512GB models) saturate the PCIe Gen3 x4 interface...

  2. Steps to Resolve a My Book Live and My Book Live Duo Not Entering Sleep Mode

    Updated Fix for My Cloud drive not sleeping due to indexing or active backups.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. G-RAID and G-SPEED SHUTTLE Supported Operating Systems

    Updated Check supported Windows and macOS versions for G-RAID and G-SPEED SHUTTLE drive compatibility.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. How to Perform a System Only, Quick and Full Restore on My Cloud OS 3

    Learn about the different types of restore options for all models of My Cloud OS 3.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  5. WD Security Password Protected Drive Auto Unlock Not Working

    Updated Steps to troubleshoot WD Security auto unlock issues on Western Digital password protected drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Learn How to Share Files and Folders in Web and Mobile App on My Cloud OS 5

    Learn how to share files and folders in the Web and Mobile app for My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. Steps to Resolve a Disconnected Mapped Network Drive with a (Red X) on Windows 11 or 10

    Learn how to resolve a mapped drive that is disconneced and appears with a Red X on Windows 10 and 11.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. Update Windows USB Drivers in Device Manager Guided Assist

    Updated Update Windows USB drivers using Device Manager to fix external drive connection issues.*END

  9. Support Changing Notice in Dashboard for My Cloud OS 3

    Updated "Support for My Cloud OS 3 and WD Cloud OS 2 is ending due to evolving security and software updates."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Data Lifeguard (WinDLG) End of Support

    Updated WD Data Lifeguard Diagnostics is no longer supported and has been replaced with Western Digital Kitfox.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...