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  1. Steps to Enable Product Improvement Plan (PIP) in WD Discovery

    Updated Learn what product improvement plan (PIP) is and how to enable it in WD Discovery app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. WD Sentinel DX4000 & RX4100: Incompatible Drive

    Updated This article describes how to resolve an “Incompatible drive” message received when replacing or adding a drive to DX4000 or RX4100*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  3. Install QuikFynd App on My Cloud OS 3 Firmware 2.21.126 or Lower

    Updated How to install QuikFynd App on the My Cloud DL and PR series.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  4. How to Fix Wi-Fi Protected Setup Pairing Connection Failures on My Passport Wireless Pro

    Updated Learn How to setup wifi pairing on My Passport Wireless Pro.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  5. How to Rebuild the Content Database on My Passport Wireless

    Updated Rebuild the content database on My Passport Wireless to correct high cpu and memory usage.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Western Digital Logo Displayed Using Chromecast with a My Cloud OS 5 and My Cloud Home Mobile App

    Updated Learn why a generic Western Digtial Logo is displayed when using Chromecast with a My Cloud OS 5 or My Cloud Home mobile app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  7. My Cloud Third-Party Apps Fail to Install After RAID Roaming to a Different My Cloud CPU Type

    Updated How to use SSH to remove third-party apps that failed to install after RAID roaming to a different My Cloud CPU type.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  8. Mobile App Fails to Access My Passport Wireless Pro While Connected to a Public HotSpot

    Updated How to resolve the issue of being unable to access My Passport Wireless while connected to a public hotspot by connecting the mobile device to the hotspot and completing the sign-in authorization...

  9. My Passport Wireless Pro : Firmware Upgrade Not Successful (370006)

    Updated This article addresses the Firmware Upgrade Not Successful (370006) message on My Passport Wireless Pro.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Learn Why Hidden and System files are Not Transferred from an SD Card to My Passport Wireless

    Updated Learn about trasnferring hidden and system files from an SD card to My Passport Wireless.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...