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  1. Android Google Play Store Device Isn't Compatible With This Version Message on a My Cloud OS 5 and My Cloud Home

    Google Play Store device not compatible error fixed by resetting app cache.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  2. RAID Levels Supported with Western Digital Products

    Updated Compare RAID levels by speed, storage use, and data safety for better storage planning.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Steps to Turn on External Drive Encryption for Windows using BitLocker

    Updated Turn on BitLocker to encrypt an external drive in Windows and protect files with a password.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. WD Customer Portal Password Policy and Security Best Practices

    Updated WD Customer Portal passwords must meet rules for length, characters, and cannot reuse recent ones.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Information and Support for Serial ATA, EIDE Drive Jumper Settings

    SATA and EIDE drive jumper settings and installation guide for desktop and mobile hard drives.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  6. Learn About Warranty Replacement on OEM Drives Sold in Non-Western Digital Systems

    Updated Information and details about the warranty on drives from non Western Digital systems.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Warranty Policy and Online Warranty Services for WD Products

    Updated Warranty Policy and Online Warranty Services for WD Products Please refer to Western Digital Warranty Policy for detailed warranty information. The following online warranty services are available to...

  8. Learn How To Recover Data from a Drive, Obtain a Circuit Board, Repair a Drive, or Find Data Recovery Partners

    Updated Recover data from a drive or get help from trusted data recovery partners.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Advanced Replacement Drives Warranty Length is Shorter than Original Product

    Updated Advanced Replacement drive's warranty period is extended to the original drive's length once received.*END Advanced Replacement drives are shipped with a 90-day warranty. They carry the rest of the...

  10. Difference Between Original Equipment Manufacturer (OEM) and Retail (RTL) Internal Drives

    Updated How to tell the difference between an OEM and RTL drive for getting Warranty Replacement.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...