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  1. My Passport Wireless Battery Does Not Charge

    Learn why My Passport Wireless battery doesn't charge when it is in use and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Learn Why Hidden and System files are Not Transferred from an SD Card to My Passport Wireless

    Learn about trasnferring hidden and system files from an SD card to My Passport Wireless.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Western Digital Logo Displayed Using Chromecast with a My Cloud OS 5 and My Cloud Home Mobile App

    Learn why a generic Western Digtial Logo is displayed when using Chromecast with a My Cloud OS 5 or My Cloud Home mobile app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  4. USB Backup Does Not Backup the Entire Mobile Device on My Passport Wireless

    Learn about the USB backup features on My Passport Wireless and why it doesn't backup entire mobile device.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  5. My Passport Wireless: Mobile App Split Screen Viewing

    This article provides information regarding split screen viewing using the mobile app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. My Passport Wireless: Wi-Fi Devices Lose Connection When the Drive is Plugged Using USB Cable to a Computer

    Learn why My Passport Wireless Wi-Fi lose connection when the drive is plugged into a computer using a USB cable.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  7. Steps to Resolve Login Compromised Message in Firefox Browser on My Cloud OS 3

    Learn about the Login Compromised Message in the Firefoc browser when logging into the My Cloud OS 3 dashboard. #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  8. Computer Created Time Differences on My Passport Wireless Pro

    Learn why content added to My Passport Wireless 'Create Time' is different on a computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Resolve a Corrupted or Missing iTunes Libraryitl File on a My Cloud

    Learn how to resolve a corrupted or missing iTunes Library.itl file when using a WD My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Camera Info and Location Missing from Picture Details in My Cloud Home Mobile App

    Geo-location and camera info are supported only for content added to My Cloud Home using mobile app's 'add photo' or 'auto backup' feature.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida...