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  1. My Cloud Dashboard Login Time Out Safari Browser

    "Fix My Cloud Dashboard time out by upgrading Safari browser to a supported version."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. Steps to Resolve USB Port 1 Backup Job Cannot be Deleted on a My Cloud

    Learn why the backup job created when using USB Port 1 cannot be deleted and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. My Passport Wireless Pro Wi-Fi broadcasting name (SSID) Has Disappeared

    Updated Fix My Passport Wireless Wi-Fi SSID disappearing by re-initializing and adjusting inactivity settings. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  4. Files Are Not Auto Rotating for My Cloud OS 5 and My Cloud Home

    Updated Fix for My Cloud not auto-rotating files taken at certain angles.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Link to a URL ImageMate All-in-One & Multi-Card Reader User Guide

  6. My Cloud Home Channels DVR Third-Party App End of Support

    Updated Channels DVR support for My Cloud Home ended May 2022 with no more updates or technical help.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Learn About My Cloud EX4100 Drive Failure Notifications for Empty Drive Bays

    Updated Fix My Cloud EX4100 drive failure alerts caused by empty drive bays.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  8. How to Rebuild the Content Database on My Passport Wireless

    Rebuild the content database on My Passport Wireless to correct high cpu and memory usage.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. My Cloud OS 5 Updating Database Message

    "Learn why a Updating Database messages shows after moving to My Cloud OS 5."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  10. My Cloud Space Usage in Dashbard shows Higher than Windows File Explorer

    "My Cloud shows more space used than Windows due to hidden folders not shown in Explorer."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...