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  1. How to Fix Safepoint Backup Job Not Created on My Cloud OS 3

    Learn how to resolve issues creating a Safepoint backup job by disabling cloud access, media server and iTunes.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. My Passport Wireless: Cannot Be Access On a Public Network Even in Home Mode

    How to fix My Passport Wireless accessiblity on a public network.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. My Book Live and My Book Live Duo Supported Operating Systems

    "Find out which operating systems work with My Book Live and My Book Live Duo."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  4. Steps To Resolve Permissions Error When Transferring Files to My Cloud Home from Windows

    Learn why Permissions errors appear on windows When transferring Files to My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Data Volume Failed to Mount on My Cloud OS 3 Firmware V.4.xx.xx-xxx with Error Code 0004

    How to address the My Cloud Data Volume Failure - Error 0004.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  6. Steps To Save Content On Mobile Phone for My Cloud OS 5 and My Cloud Home

    Learn how to save photos and videos from My Cloud OS 5 and My Cloud Home to Android or iOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Shares Not Accessible Without an Internet Connection on My Cloud OS 5

    Learn what are the reason a user cannot access to the share on My Cloud OS 5 and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. Cannot Reconnect to Shares on macOS for My Cloud and My Cloud Home

    Learn how to resolve operation can’t be completed because the original item for “share_name” can’t be found on macOS for My Cloud and My Cloud Home shares.*END #dhtmltooltip{ font-family: "Lucida...

  9. Time Machine Backups Not Accepting Registered User Password When Connecting to a My Cloud Home

    Learn why time machine fails when trying to access My Cloud Home even with a correct username and password and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  10. WD Universal Firmware Updater End of Support

    Learn about WD Universal Firmware Updater End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...