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  1. Ixpand Wireless Charger Sync Compatibility List

    Information and details about mobile phones and network routers tested and compatible with iXpand Wireless Charger Sync.*END Phones and routers tested and compatible with iXpand Wireless Charger...

  2. Mobile App Does Not Load Content for My Cloud Home

    Steps to fix an issue when mobile app does not respond and data is not displayed.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  3. Install phpBB App on My Cloud OS 3 Firmware 2.21.126 or Lower

    Install and set up phpBB on My Cloud to create and manage a secure online forum.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  4. Fix My Cloud Home Disconnecting From Network Every 15 Minutes

    Change resources such as UPnP and router security settings that can cause the My Cloud Home to disconnect.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  5. Learn Why Imported Files Show Time Differences on My Passport Wireless Pro and How to Fix

    Updated Correct wrong file times on My Passport Wireless Pro by enabling internet before import.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. My Cloud Home Device Offline with a DIM LED After Power On

    Why does a My Cloud Home appear as Offline and the LED is dimly lit after powering in on.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Learn Why WD Discovery Cloud Apps Do Not Import All Files and Folders

    Updated WD Discovery apps may skip files with spaces special characters or empty folders during import.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Wireless Flash Drive: WiFi Connection Drop on Sony Xperia

    The follow settings may be required to maintain a consistent connection with Sony Xperia devices. SanDisk Wireless Flash Drive 1.  Ensure the Wireless Flash Drive FW is up to date Sony Xperia...

  9. Deleted Content Not Found in the Recycle Bin on My Cloud

    Updated Deleted files not found in My Cloud Recycle Bin when using macOS or mobile apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  10. Wireless Media & Flash Drive: Connection Using iOS

    To connect to the SanDisk Connect device using an app, follow these steps: 1. Make sure your SanDisk Connect drive is turned on. 2. From your mobile device, go to Settings > Wi-Fi . 3. Select...