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  1. How To Connect iTunes on Windows with a My Cloud OS 5

    Learn how to to use a Windows computer to connect to iTunes Server installed on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. My Cloud and My Cloud Home CIFS Limits

    "Learn about CIFS (SAMBA) concurrent connection limitations on My Cloud and My Cloud Home."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Nikon D300s, D700, D3, D3X Firmware Update for 64GB CF Cards

    Learn about Nikon Camera firmware update for 64GB CompactFlash cards.*END Please click to view the Use of Third-Party Software or Websites disclaimer Nikon cameras need a firmware update to support...

  4. Composable Infrastructure - How to gather logs for support

    Composable Infrastructure Note:  Users may choose either of the available methods to obtain the Chassis ID/Storage Device ID and the logs, per their convenience.  In order to gather the...

  5. Steps to Resolve FTP Connection Failure on My Cloud

    Updated FTP connection fails when third party apps default to SFTP instead of standard FTP setup.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Ixpand Case Support Information

    Capacities:   32GB, 64G B, 128GB How to and Instructional Videos   Downloads iXpand case Quick Start Guide iXpand Case User Manual Battery pack information Warranty Limited warranty: USA-1...

  7. Resolve Windows Cannot Access \\MYCLOUD-123456 Error After Local Network Share Name Change on a My Cloud Home

    Updated Fix My Cloud Home error 0x80070035 by updating Windows and enabling network discovery and NetBIOS over TCP/IP.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  8. Learn about Thumbnail Supported File Types on My Passport Wireless

    Updated Learn about thumbnail supported image, video and audio file types on My Passport Wireless.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Wireless Flash & Media Drive: iTunes Content Will Not Play on iOS 8 or Higher

    The SanDisk Wireless Media Drive and Wireless Flash Drive support streaming of DRM protected iTunes purchased movie content to authorized devices in iOS 6 and iOS 7 ONLY . The DRM protected content...

  10. Media Streaming Best Practices on My Cloud Home

    Updated Improve My Cloud Home streaming by using gigabit Ethernet and limiting real-time video streams.*END Note: Media playback resolution can be lowered to reduce buffering and pausing in low bandwidth...