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  1. Learn Why a File or Folder Cannot Copied with a ' / ' Character to My Passport Wireless

    Updated Files with slash in name will not copy to My Passport Wireless storage device.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  2. How to View Media Files by Month or Year on My Cloud Home

    Steps for how to view media files by newest to oldest on My Cloud Home.*END   Photos and videos will be shown from newest to oldest. Open the Web App . Click SIGN IN TO MY CLOUD HOME . Or open...

  3. Learn About Smartware Share Missing or No Longer Created on a My Cloud OS 5

    Learn why the Smartware share is no longer seen in the dashboard of a My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  4. Wireless Flash Drive: Add Content

    There are 2 methods to load content on to your SanDisk Connect Wireless Flash Drive. 1. Plug the drive into a computer USB port, then drag and drop content onto it. 2. In the Wireless Flash...

  5. Learn About MPIO (Multi Path I/O) for Enterprise Lightning SAS SSD

    Information and details about MPIO (Multi Path I/O) on an Enterprise Lightning SAS SSD.*END Please click to view the Use of Third-Party Software or Websites disclaimer MPIO (Multi Path I/O) It allows...

  6. Differences Between My Cloud Home User Types

    Chart showing the differences between Device Owner and Guest users on My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  7. Resolve My Cloud OS 5 Third-Party Apps Page Stuck at Loading or No Internet Access Message

    Learn why the Third-Party Apps page stays are Loading or says No Internet Access. Follow the steps in this article to fix it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  8. "Cannot Access File" Error Message on Android for My Passport Wireless Pro

    Updated Fix Cannot Access File error on Android by waiting for database scan to finish.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  9. Fix Error Uploading Files With Mobile App For My Cloud Home

    Learn how to fix the error of Uploading Files With Mobile App On iPad.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. Steps to Resolve WD Software Install Error Exception from HRESULT 0x80070422 on Windows

    HRESULT 0X80070422 error occurs during install due to Windows NET corruption use repair tool to fix.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...