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  1. Learn About the Unsupported Audio Format Message on a My Cloud Home

    My Cloud Home shows an Unsupported Audio Format message, and the information in this article explains what to do.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. My Passport Wireless Pro Wi-Fi Best Practices

    Details and information on Wi-Fi best practices on My Passport Wireless Pro.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  3. Link to a URL ibi: Not Detected in Windows Explorer or macOS Finder

  4. Steps to Collect My Cloud OS 5 Remote Backup App Logs

    Updated Instructions to collect My Cloud OS 5 Remote Backup logs to troubleshoot and resolve issues.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Instructions to Format a Memory Card on Windows

    Instructions to format a SanDisk microSD or SD memory card on a Windows Computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. macOS Time Machine Backup Takes a Long Time to Complete to Network Attached Storage (NAS)

    Learn how to resolve the issue of macOS Time Machine backups taking to long when used with a NAS and how to make it go faster.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  7. Link to a URL Wireless Media Drive Quick Start Guide

  8. Link to a URL ImageVault Quick Start Guide

  9. How to Rebuild Twonky DLNA Media Server Database on My Cloud OS 3

    Learn how to rebuild Twonky DLNA Media Server Database from My Cloud OS 3 dashboard and removing corrupted content.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. Configure My Cloud Home with a Static IP Address

    My Cloud Home does not support static IP configuration, so to prevent IP address changes, configure DHCP reservation on the router.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...