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  1. Steps to Collect Microsoft Event Viewer Logs

    Updated Save Windows Application and System logs to the desktop using Event Viewer steps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. Steps to Resolve Access to the PrivateAccess Vault is Slow or Not Responding

    Learn why PrivateAccess Vault is slower than normal and how to fix it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. Specifications and Compatibility for SD/SDHC/SDXC Memory Cards

    Specifications and Compatibility for SD/SDHC/SDXC Memory Cards Card Families Need more help? SD Assocation: Consumer Memory Card Information SD Cards Capacity Range: 128MB to 2GB Default Format...

  4. Eye-Fi SD Card End of Support

    Learn about Eye-Fi SD Card End of Support.*END June 30, 2016, Eye-Fi announced that it would no longer be offering support for several products, including SanDisk Eye-Fi SD cards. As a result...

  5. PRO-DOCK 4 External Connection Usage and Power Specifications

    Information and details about the external port connectins and their power specifications.*END USB Ports The PRO-DOCK 4 has (2) USB-A and (2) USB-C ports. They can power attached third-party devices...

  6. Steps to Update PrivateAccess Software on Windows and macOS Manually

    Follow the instructions to backup the private vault, download and update PrivateAccess software by manually downloading it and installing the latest release.*END #dhtmltooltip{ font-family: "Lucida...

  7. Wireless Flash Drive: WiFi Connection Drop on Sony Xperia

    $EOS_WIFIFLASHDRIVE The follow settings may be required to maintain a consistent connection with Sony Xperia devices. SanDisk Wireless Flash Drive 1.  Ensure the Wireless Flash Drive FW is up to...

  8. Wireless Flash Drive: Web Browser Requesting User Name and Password

    $EOS_WIFIFLASHDRIVE Due to Browser security, the browser may ask you to enter a Username and password. Use " owner " as the username and enter the same password that you have setup for the Wireless...

  9. microSD and SD Card DSLR, Digital Camera 999 Picture Count FAQ

    Learn about the 999 picture count on DLSR and Digital cameras.*END Some DSLR and Digital Cameras can only show a max of 3 digits. It will stop a 999 even when there are over 1,000 pictures on the...

  10. PRO-DOCK 4 LED Behavior

    Information and details about the PRO-DOCK 4 LED and what each behavior means.*END The LED of the PRO-DOCK 4 will be solid white when powered on or blinking.   Behavior Color System Condition...