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  1. Adding Content and Transfering Data Using the My Passport Wireless Mobile App

    Learn how to add content and transfer data using the My Passport Wireless Mobile App.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. Setup My Cloud OS 3 as a Backup Target for Third-Party Software

    Follow these guidelines to setup a My Cloud OS 3 for third-party software backups.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  3. External USB Drive or Memory Card Capacity and Size is Smaller Than What It Should Be

    Learn why and external drive shows a smaller capacity or space available for storage that what is listed in the operating system or on the label.*END #dhtmltooltip{ font-family: "Lucida Grande"...

  4. WD Sentinel: Time Machine Backups Fail with error 516

    This article explains why using the WD Sentinel product to create a Time Machine backup fails with error 516.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  5. Learn How to Use Third-Party Amazon S3 App on My Cloud

    Steps to use My Cloud Amazon S3 App and how to manage the backup from My Cloud to S3.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. Windows Computer Does Not Boot with an External USB Drive Connected

    Instructions on why a computer won't boot with an external drive connected and how to fix the issue.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. Thumbnails May Not Show On Some Files on My Cloud OS 5 and My Cloud Home

    Learn why thumbnails are not displayed for renamed images on My Cloud OS 5 or My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. How to Synchronize Files to My Cloud Home with SyncTime Lite

    Synchronize the macOS Desktop to My Cloud Home with SyncTime Lite with scheduled tasks.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. WD Sentinel DX4000 & RX4100: Storage Bad or Startup Failed 0xD9

    This answer explains how to recover from a 'Startup Failed 0xD9' error on the Sentinel DX4000 and RX4100.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. Differences between System Only, Quick, and Full Restore for My Cloud OS 3

    System Only Restore in My Cloud OS 3 retains system settings without affecting user data, while Quick Restore removes user data and applications for a faster reset, and Full Restore erases all data...