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  1. Steps to Resolve My Cloud OS 5 Cloud Access Failed Message

    Updated Fix My Cloud OS 5 cloud access failed message after firmware update with SQL migration and network solutions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. Steps to Take Photos and Videos to a SanDisk Phone Drive and iXpand USB with the iOS Mobile App

    Follow these steps to take photos and videos using the mobile app and store the files directly to the attached USB flash drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  3. Learn About 16GB CFcard or Higher Detected as 8GB when Formatted in Canon 5D DSLR

    Learn how to resolve the issue of a of a 16GB CompactFlash card only showing 8GB when formatted in a Canon 5D DSLR camera.*END Please click to view the Use of Third-Party Software or Websites...

  4. Fix WD Software Will Not Install, Update, Start, or Uninstall on Windows

    Updated Windows may block WD Software install update or uninstall needing repair tools.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  5. Large Data Transfer Best Practices For My Cloud Home

    How to manage large data transfers when moving files across networks on My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Recover Password for SanDisk SecureAccess

    Steps to access the password hint in SanDisk SecureAccess software.*END Recover Password for SanDisk SecureAccess Description There is an option to create a password hint during the setup of...

  7. Learn About Ixpand Wireless Charger Sync Mobile Phone Auto Backups

    Information and details about the Ixpand Wireless Charger Sync Mobile Phone Auto Backups and how to resolve problems when they do not work.*END Learn About Ixpand Wireless Charger Sync Mobile Phone...

  8. macOS Finder Shows Files and Folders with Strange or Random Characters on a My Cloud or My Cloud Home

    Learn why files and folders appear with strange or random characters on macOS using Samba (SMB) with a My Cloud or My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  9. Learn How to Resolve USB Copy, Synchronize and Incremental Backup Failure on a My Cloud

    Avoid backup errors by turning off indexing and using the copy method for large data sets.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Common Causes of Slow Network Media Streaming and Content Buffering

    Updated "Improve media streaming by boosting Wi-Fi, stopping apps, and using Gigabit Ethernet."*END Please click to view the Use of Third-Party Software or Websites disclaimer Streaming content from a My...