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  1. Wireless Flash Drive: USB Power Adapter Compatibility

    The Wireless Flash Drive can be used with USB power adapters that support 500mA (USB 2.0 and later), including the iPhone/iPad Mini charger (1 amp) or the iPad charger (2.1 amp). The Wireless Flash...

  2. Steps to Play Movies and Music on a SanDisk Phone Drive and iXpand USB Drive with Memory Zone 4.0

    Steps to Play Movies and Music on a SanDisk Phone Drive and iXpand USB Drive with Memory Zone 4.0 Learn how to play movies and music located on a SanDisk Phone Drive and iXpand USB Flash drive using...

  3. CFast Card 2.0 Full Format and Refresh Software for macOS

    Learn how to perform a full format of a SanDisk CFast Card 2.0 using the Refresh Tool for macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. There is No Power or Drive LED on a 3.5" External Desktop Drive

    Some 3.5 inch WD desktop drives do not have a power or drive activity light.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  5. JBOD/JBOF - How to gather logs for support

    Note:   The following log collections instructions also apply to the following Storage Servers; Serv60+8, Serv24-A, and the OpenFlex Data24. Note:  The Ultrastar Serv24, Serv24-A and...

  6. Steps to Setup Ixpand Wireless Charger Sync for iOS and Android

    Follow these easy step-by-step instructions to setup a SanDisk Ixpand Wireless Sync Charger with the iOS or Android mobile app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  7. Common Causes of Slow Network Media Streaming and Content Buffering

    Updated "Improve media streaming by boosting Wi-Fi, stopping apps, and using Gigabit Ethernet."*END Please click to view the Use of Third-Party Software or Websites disclaimer Streaming content from a My...

  8. Steps to Backup and Restore PrivateAccess Vault Data

    Steps to Backup and Restore PrivateAccess Vault Data Learn how to backup and restore the Private Vault using SanDisk PrivateAccess software.*END Backups are important if the USB flash drive is lost...

  9. Fix WD Software Will Not Install, Update, Start, or Uninstall on Windows

    Updated Windows may block WD Software install update or uninstall needing repair tools.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  10. Steps to Resolve My Cloud OS 5 Cloud Access Failed Message

    Updated Fix My Cloud OS 5 cloud access failed message after firmware update with SQL migration and network solutions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...