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  1. Setting Up My Cloud Home

    Guide to set up a My Cloud device for the first time or after it has been reset to factory settings*END

  2. Learn How to Configure Volume Virtualization on My Cloud

    Updated My Cloud OS 5 supports multiple iSCSI targets with CHAP authentication.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  3. Learn About Using More than One Operating System on a Drive or Dual Boot System Technical Support

    Western Digital does not support dual boot or multi-boot system setup, use, or maintenance.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Steps to Install and Configure My Cloud OS 5 ElephantDrive Third-Party App Cloud Backup

    How to configure ElephantDrive as a cloud backup solution for My Cloud OS 5 and protecting your data.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  5. Ixpand Wireless Charger Sync LED Behavior

    Learn about Ixpand Wireless Charger Sync slow, fast and no blinking LED behavior.*END LED Behavior System Condition No LED Power is off Not charging Solid Purple (Not Blinking) Phone charging Solid...

  6. Learn About Network Router and ISP Connection Performance Testing

    Updated Information about network router ISP connection performance testing and how to understand test output results.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  7. How to Use Sansa Connect MP3 Player Recovery Software for Windows

    Download and install Sansa Connect MP3 Player Recovery Software. It will reformat to factory settings and install firmware version 1.2.0.53385.*END It can be used to reformat and install firmware...

  8. My Book and My Book Duo 6 TB and Higher Capacities Not Detected or Cannot be Accessed on Windows or macOS

    Fix My Book not spinning up by reconnecting power and USB directly after computer restart.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Cannot See FIles on a USB Flash Drive or Memmory Card on Chromebook

    Chromebook Supported FileTypes File types that are supported on Google Chromebook.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  10. How to Update SanDisk Clip Jam Firmware to 1.16 & 0.02E Update

    Update SanDisk Clip Jam firmware to enable latest features.*END Follow these steps to download and update the firmware SanDisk Clip Jam. Go to Settings --> System Settings --> Info . Note the...