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  1. Time Machine Stops Backing up or Backup Fails on My Cloud Home

    Clear macOS network cache to restart failed Time Machine backup.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  2. An External Drive Spins Down, Goes to Sleep, Standby Mode, After Several Minutes of No Activity

    External drive goes to sleep after 10 minutes of no activity.*END External portable and desktop hard drives will spin down after 10 minutes of no inactivity. This is called, sleep, standby or power...

  3. Learn How to Install and Use Dropbox Third-Party App on My Cloud OS 5

    Dropbox app supports two-way sync but is not available for My Cloud Single Bay.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  4. Power Adapters for SanDisk Professional Products

    Power adapter requirements for SanDisk Professional drives listed by model and voltage.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Free Third-Party Document Reader, Media Player Apps and Software

    Updated Free third-party apps for reading documents and playing videos or music easily.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  6. Configure Google DNS Servers on My Book Live

    Some ISP DNS servers block My Book Live from accessing the Internet.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  7. Low Performance Using USB Type-C Cable to USB Type-A Adapter

    Low USB performance caused by misaligned Type C cable and Type A adapter.*END The USB 3.1 Type-C cable to USB Type-A adapter is not connected right . The arrow on the USB Type-C cable MUST ALIGN with...

  8. Web and Mobile App Requirements for My Cloud OS 5 and My Cloud Home

    Requirements for My Cloud OS 5 and My Cloud Home web and mobile app access.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  9. Wireless Flash Drive: LED Behavior

    $EOS_WIFIFLASHDRIVE Below is a list of LED behaviors: Mode LEDs Activities Wi-Fi On Blue Flashes Turn Wi-Fi On and Off Blue and Amber Flashes 3 times Wi-Fi data transfer in progress Blue Flashes...

  10. G-RAID with Thunderbolt Configurator Release Notes

    Learn about the changes using these release notes for the G-RAID with Thunderbolt Configurator.*END macOS Version: 1.1 (6/19/2017) Added the ability to use special characters when creating the...