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  1. Wireless Flash Drive: MAC Address Location

    For iPhone/ iPad/ iPod touch Product information including MAC Address is found in the Settings > About > Drives ' drivename ' menu. For Android TM devices Product information including MAC...

  2. Accepting Cookies During Online Purchase

    How to set up cookies on Chrome Edge and Firefox for faster and safer online shopping.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. ImageVault End of Support

    Learn about ImageVault End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  4. Steps to Resolve a My Book Live and My Book Live Duo Not Entering Sleep Mode

    Updated Fix for My Cloud drive not sleeping due to indexing or active backups.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Internal Drive is Password Locked and Data is Inaccessible

    Fix locked internal drive issues when data is not accessible due to a lost or forgotten password.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Ixpand Case Support Information

    Capacities:   32GB, 64G B, 128GB How to and Instructional Videos   Downloads iXpand case Quick Start Guide iXpand Case User Manual Battery pack information Warranty Limited warranty: USA-1...

  7. Steps to Fix SanDisk MP3 Player Not Seen on Windows or macOS

    Fix the issue of device not recognized on Windows or macOS by formatting and resetting the MP3 player.*END Reset the Player Note: This will reset a player that may be frozen. It WILL NOT delete any...

  8. Sansa View Support Information

    Sansa View support information Capacities 32GB, 16GB, 8GB  Downloads -  User Manual -  Firmware Update  ( latest version 01.03.02) Videos - How to videos for Sansa players...

  9. Steps to Configure and Use Active Protection in Acronis True Image for Western Digital

    Updated ""Protect backups from ransomware and crypto mining using Active Protection in Acronis for Western Digital."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. Network Router Compatibility for My Cloud Home

    "Check router compatibility and known UPnP issues with My Cloud Home for better remote access.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...