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  1. Due to Browser security, the browser may ask you to enter a Username and password. Use " owner " as the username and enter the same password that you have setup for the Wireless Flash drive SSID, if...
  2. Updated Access My Cloud data via SSH and mount drives for RAID and single bay models.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...
  3. Updated Unlock WD drive by uninstalling Kaspersky or using a different macOS or Windows computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...
  4. Updated My Cloud EX2 Ultra fan speed and drive temperature behavior explained.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...
  5. WD technical support cannot help with third-party adapter compatibility.*END WD does not provide support for drives that are plugged into adapters. An EIDE drive should be plugged into to the...
  6. Learn why the message Failed to Obtain Device Certificate happens on an MP3 Player and steps to resolve it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...
  7. Updated Learn about WD TV Remote mobile app end of support for media control utility with discontinued updates.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...
  8. My Passport Wireless only shows first partition when using Wi-Fi mode.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...
  9. Information about the auto unlock feature or SanDisk Security software on password protected drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...
  10. Steps to install and set up Plex on My Cloud OS 5 for easy media streaming.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...