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  1. Wireless Flash Drive: Web Browser Requesting User Name and Password

    Due to Browser security, the browser may ask you to enter a Username and password. Use " owner " as the username and enter the same password that you have setup for the Wireless Flash drive SSID, if...

  2. Steps to Extract and Retrieve Data on My Cloud

    Updated Access My Cloud data via SSH and mount drives for RAID and single bay models.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  3. Resolve WD Unlocker & WD Security Unknown Security State ff Error on macOS

    Updated Unlock WD drive by uninstalling Kaspersky or using a different macOS or Windows computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Learn About Dashboard Fan Speeds and Drive Temperatures on a My Cloud

    Updated My Cloud EX2 Ultra fan speed and drive temperature behavior explained.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Serial ATA or EIDE Hard Drive Adapter and Converter Support

    WD technical support cannot help with third-party adapter compatibility.*END WD does not provide support for drives that are plugged into adapters. An EIDE drive should be plugged into to the...

  6. Steps to Resolve Failed to Obtain Device Certificate on a MP3 Player

    Learn why the message Failed to Obtain Device Certificate happens on an MP3 Player and steps to resolve it.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  7. WD TV Remote Mobile App End of Support

    Updated Learn about WD TV Remote mobile app end of support for media control utility with discontinued updates.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  8. Learn Why Only One My Passport Wireless Partition is Accessible Through Wi-Fi Mode How to Fix

    My Passport Wireless only shows first partition when using Wi-Fi mode.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  9. SanDisk Security Password Protected Drive Auto Unlock Not Working

    Information about the auto unlock feature or SanDisk Security software on password protected drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Steps to Install and Configure Plex Third-Party App on a My Cloud OS 5

    Steps to install and set up Plex on My Cloud OS 5 for easy media streaming.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...