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  1. My Cloud Home OneDrive Cloud Import Third-Party App End of Support

    OneDrive cloud import for My Cloud Home ended support May 2022 with no updates or technical help.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. macOS Time Machine: Online User Guide and Solutions

    Troubleshoot macOS Time Machine backups and restores on My Cloud OS 5 and My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Steps to Collect Log Files on iXpand Wireless Charger Mobile App

    Learn how to collect log files and provide to support on the iXpand Wireless Charger Mobile App.*END The iXpand Wireless Charger Mobile App can get log files that can be sent to support. Get Logs...

  4. How to Set a Dashboard Password on My Passport Wireless

    Updated Set a Dashboard Password on My Passport Wireless for Better Security.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. My Cloud OS 5 and My Cloud Home Thumbnail Preview Supported File Types

    My Cloud OS 5 and My Cloud Home thumbnail preview supported file types guide for images audio and video.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. How to Fix My Cloud OS 5 'Not On the Local Network' Message

    Fix My Cloud OS 5 not on local network message by turning off VPN and checking connection type settings.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  7. How to Replace My Cloud Home Duo Degraded Drives

    Replace degraded drives on My Cloud Home Duo by backing up data and installing compatible drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Something Went Wrong Message and Cloud User Invitation Failed on My Cloud OS 5

    Fix My Cloud OS 5 something went wrong cloud user invitation failed error with troubleshooting solutions guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  9. Link to a URL ibi: Solid White LED and Device Offline

  10. My Cloud OS 3 Features Online User Guide and Solutions User Guide

    Find all solution and knowdlege base articles for My Cloud features.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...