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  1. Powered On All The Time Recommendations for External Drives

    Learn about leaving an external drive powered on all the time.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  2. Remove a My Cloud Home Device from MyCloud.com Account

    "Steps to remove a device from MyCloud.com account if no longer being used."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  3. Steps to Uninstall Drive From Windows Device Manager

    Uninstall a drive using Windows Device Manager when a it is not working or has outdated drivers.*END It can be used to remove drives that are: not working. have outdated drivers. Note: Admin access...

  4. Western Digital PC SN730 NVMe SSD Support Information

    For Western Digital PC SN730 SSD, support will be delivered from SanDisk, a Western Digital brand   Read speeds up to 3,400 MB/s (1TB and 512GB models) saturate the PCIe Gen3 x4 interface...

  5. Steps to Update SanDisk iXpand USB Flash Drive Firmware

    Follow these steps to update a SanDisk iXpand USB flash drive firmware.*END Download the updater for Windows. macOS is not supported. iXpand Firmware Updater Go to the Downloads folder. Right-click...

  6. How to Fix My Passport Wireless Mobile App Not Accessible Error Message

    Learn how to fix My Passport Wirelesse Mobile App Not Accessible Error Message*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  7. Learn How to Resolve Active Directory Join Fails with Failed to Lookup DC info -rpc Login failure on a My Cloud

    Information and why Failed to lookup DC info for domain over rpc:Login failure happens on a My Cloud and how to fix it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  8. Steps to Restore or Reset My Passport Wireless Pro to Factory Setting

    Learn how to perform system only to reset My Passport Wirless Pro to factory settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. macOS Does Not Boot After a Full Restore with Acronis True Image for Western Digital

    Information and details about why macOS doesn't boot after a full restore using Acronis and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. Third-Party NAS Enclosure Drive Failed or Error Message with WD Red Drives

    Learn about why a third-party NAS enclosure will report a drive failure when using WD Red NAS Hard Drives.*END   .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid...