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  1. Steps to Resolve Dropbox Third-Party App Stopped or Not Syncing on a My Cloud

    Updated Fix Dropbox N/A last update on My Cloud by testing API and reinstalling app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  2. Learn About My Cloud OS 5 and My Cloud Home Android Mobile App Fast Forward and Rewinding Videos

    Updated Learn why some videos won’t fast forward or rewind on My Cloud OS 5 and My Cloud Home Android app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  3. Resolve Web App Download and Unable to Show File Preview Message on a My Cloud Home

    Media files not in native codec or converted files cannot be previewed by the My Cloud Home web app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  4. Difference Between Backup and Synchronization

    Learn the key difference between backup and sync to protect important files.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  5. Steps to Collect Microsoft Event Viewer Logs

    Save Windows Application and System logs to the desktop using Event Viewer steps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. Power Adapters for SanDisk Professional Products

    Power adapter requirements for SanDisk Professional drives listed by model and voltage.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Steps to Convert a Drive from GPT to MBR on Windows

    Convert GPT to MBR by deleting volumes in Disk Management and using the convert option.*END Please click to view the Use of Third-Party Software or Websites disclaimer GUID Partition Table (GPT) GPT...

  8. My Cloud Home Device Offline Videos

    My Cloud Home Device Offline video tutorials cover setup and troubleshooting in six easy parts.*END My Cloud Home Device Offline video tutorial parts 1-6.    

  9. CFexpress Reader SDDR-F451 Not Initializing Card for Data Transfer

    Learn why a SanDisk CFexpress Reader mode SDDR-F451 does not initialize the card for data transfer.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  10. TRIM Support for HDD on Windows and macOS

    Updated Enable TRIM support on Windows and macOS to boost drive performance and lifespan.*END Please click to view the Use of Third-Party Software or Websites disclaimer #dhtmltooltip{ font-family: "Lucida...