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  1. Steps to Backup, Copy or Move Data Between Drives on Windows or macOS

    Safely backup files with Copy and Paste to prevent data loss on Windows and macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. Steps to Delete a Time Machine Backup on My Cloud OS 5 and My Cloud Home

    Learn how to delete Time Machine backup on My Cloud OS 5 and My Cloud Home with step-by-step guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  3. External Drive Does Not Power On, Off, or Down with Computer

    Updated Fix External Drive Not Powering On or Off with Computer Shutdown.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  4. Learn Why the First macOS Time Machine Backup to My Cloud Fails

    Time Machine backup not completing fixed by changing Mac sleep and SMB settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  5. How to Change Windows Samba (SMB) Protocol Version on My Cloud OS 5

    Learn how to change Windows Samba SMB protocol version on My Cloud OS 5 with security and compatibility guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  6. Steps to Configure Multiple Folder Sync on a My Cloud using GoodSync

    Learn how to configure multiple folder sync on My Cloud using GoodSync with folder selection and setup guide.*END GoodSync for WD is limited to 1 Sync job. It defaults to the folder selection screen...

  7. Steps to Fix G-RAID PROJECT 2 Not Powering On

    Fix G-RAID PROJECT 2 not powering on by reconnecting power and Thunderbolt cables.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  8. macOS Does Not Boot After a Full Restore with Acronis True Image for Western Digital

    Fix macOS not booting after full restore with Acronis True Image for Western Digital.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. How to Access My Cloud Home Public Share on macOS

    Updated Access My Cloud Home Public Share on macOS using CIFS connection method with guest user authentication guide.*END The My Cloud Home Public Share supports the Common Internet File System (CIFS)...

  10. How to Resolve Failed Cloud Import on My Cloud Home

    My Cloud Home cloud import may fail due to login time limits set by cloud apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...