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  1. Steps to Resolve Share Access Failure Message No Permissions To Use Network Resource on Windows On My Cloud and My Cloud Home

    Learn about the no permission to use network resource when access My Cloud and My Cloud Home and steps to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  2. Resolve the My Cloud Home Not Enough Space for Firmware Update Message

    Not Enough Space for Firmware Update message can be seen on a My Cloud Home. Use the information included in this article to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  3. Steps to Move Drives from a My Cloud Home Duo to a New or Replacement Enclosure

    Instructions to move drives from one My Cloud Home Duo enclosure to another when one enclosure need to be replaced.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  4. Steps to Turn On and Configure Active Directory on a My Cloud

    Steps to Turn on and configure Active Directory on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  5. Steps to Resolve macOS Error Code 8 File System Repair Failed

    macOS Error Code 8 happens when using Disk Utility. Use the steps in this article to resolve it.*END Steps to Resolve macOS Error Code 8 File System Repair Failed #dhtmltooltip{ font-family: "Lucida...

  6. Steps to Collect Log Files on iXpand Wireless Charger Mobile App

    Learn how to collect log files and provide to support on the iXpand Wireless Charger Mobile App.*END The iXpand Wireless Charger Mobile App can get log files that can be sent to support. Get Logs...

  7. My Cloud Home Local Network Share Access Error Message "Windows cannot access \\MYCLOUD-XXXXXX"

    Steps to resolve local network share access error message "Windows cannot access \\MYCLOUD-XXXXXX"” on a My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  8. Compliance Documents for Western Digital Products (RoHS Certificate of Compliance and REACH)

    We're Committed to Protecting and Preserving Our Planet. Western Digital is striving to eliminate the use of heavy metals and toxic substances. Our products comply with the applicable worldwide...

  9. Steps to Resolve External Drive Not Mounting After Upgrading the Operating System

    Learn how to recover from a drive not mounting or seen after updating the OS on a computer.*END Steps to Resolve External Drive Not Mounting After Upgrading the Operating System #dhtmltooltip{...

  10. Instructions to Delete Files on Chromebook

    Use these steps to delete files from an external drive on a Google Chromebook.*END Click the apps button.   Select the apps icon.   Open the drive in the Files app.   Click to Select...