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  1. Requesting Donations or Discounted Western Digital Products

    WD offers discounts through the Student Store but not for donations or press reviews..*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. How to Move Drives to a New G-RAID SHUTTLE Chassis

    How to move drives safely to a new G-RAID SHUTTLE chassis without losing data.*END G-RAID SHUTTLE is a multi-bay RAID unit with removable drives. This allows the drives and the chassis to be replaced...

  3. No Apps Installed on My Cloud OS 5

    Learn why capacity pie chart not available on My Cloud OS 5 after update from OS 3 with explanation.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  4. How to Fix the Windows Was Unable to Complete the Format Message on an Internal Drive

    Use low-level format and update BIOS to fix drive errors and connection conflicts.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  5. Learn About and How to Use USB Backups on a My Cloud Home

    Information and details about USB Backups with a My Cloud Home and how to use them.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  6. WD Security Password Protected Drive Auto Unlock Not Working

    Steps to troubleshoot WD Security auto unlock issues on Western Digital password protected drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Steps to Resolve Dropbox Third-Party App Stopped or Not Syncing on a My Cloud

    Fix Dropbox N/A last update on My Cloud by testing API and reinstalling app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  8. Steps to Resolve Access to a My Cloud after Changing Router, ISP or Networks

    Fix My Cloud access issues after router or ISP change by resetting network to DHCP.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. Steps to Resolve macOS Error Code 8 File System Repair Failed

    mFix macOS Error Code 8 by safely ejecting, restarting the Mac, and using Disk Utility to check the drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. How to Resolve Failed Cloud Import on My Cloud Home

    My Cloud Home cloud import may fail due to login time limits set by cloud apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...