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  1. Learn about the no permission to use network resource when access My Cloud and My Cloud Home and steps to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...
  2. Not Enough Space for Firmware Update message can be seen on a My Cloud Home. Use the information included in this article to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...
  3. Instructions to move drives from one My Cloud Home Duo enclosure to another when one enclosure need to be replaced.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...
  4. Steps to Turn on and configure Active Directory on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...
  5. macOS Error Code 8 happens when using Disk Utility. Use the steps in this article to resolve it.*END Steps to Resolve macOS Error Code 8 File System Repair Failed #dhtmltooltip{ font-family: "Lucida...
  6. Learn how to collect log files and provide to support on the iXpand Wireless Charger Mobile App.*END The iXpand Wireless Charger Mobile App can get log files that can be sent to support. Get Logs...
  7. Steps to resolve local network share access error message "Windows cannot access \\MYCLOUD-XXXXXX"” on a My Cloud Home.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...
  8. We're Committed to Protecting and Preserving Our Planet. Western Digital is striving to eliminate the use of heavy metals and toxic substances. Our products comply with the applicable worldwide...
  9. Learn how to recover from a drive not mounting or seen after updating the OS on a computer.*END Steps to Resolve External Drive Not Mounting After Upgrading the Operating System #dhtmltooltip{...
  10. Use these steps to delete files from an external drive on a Google Chromebook.*END Click the apps button.   Select the apps icon.   Open the drive in the Files app.   Click to Select...