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  1. Steps to Scan Disk, File System Check and Repair on a My Cloud

    Learn how to use My Cloud Scan Disk feature to check and repair file system errors for better device performance.*END The Scan Disk tool checks and fixes file system issues. Important: Turn Off Cloud...

  2. Automatically Clone a Data Drive with Acronis True Image for Western Digital on macOS

    Clone data drive automatically with Acronis True Image for Western Digital on macOS using step-by-step guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. Steps to Resolve Media Not Found Plex Error Message on My Cloud

    Plex library errors on My Cloud may be caused by wrong paths or corrupted databases.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  4. My Cloud OS 3 Quick, Full or System Diagnostic Test Failed or Does Not Complete

    Drive self-check can fail due to high CPU, memory use, or file system errors.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  5. Steps to Collect My Cloud OS 5 Mobile App Logs

    Collect My Cloud OS 5 mobile app logs with step-by-step guide for troubleshooting and support contact.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. My Cloud Home Mobile App Online User Guide and Solutions

    "How to use the My Cloud Home Mobile App with this online user guide and find solutions to common issues."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  7. How to Find Missing Serial Number on G-DRIVE ArmorATD

    Find missing G-DRIVE ArmorATD serial number on box sticker or scan barcode on back of drive.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  8. Learn About Dashboard Fan Speeds and Drive Temperatures on a My Cloud

    Updated My Cloud EX2 Ultra fan speed and drive temperature behavior explained.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  9. Resolve the File Type Not Supported and Open In Message on My Cloud OS 5 Web and Mobile App

    Fix My Cloud OS 5 file type not supported and open in message errors on web and mobile apps.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Steps to Enable NetBios Over TCP on Windows

    Updated NetBIOS allows computers to connect on a LAN and NetBIOS over TCP/IP uses IP addresses.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...