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  1. Steps to Add Users and Turn On Cloud Access on WD Cloud OS 5

    Learn how to add users to a WD Cloud OS 5 and turn on remote cloud access for them.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. Troubleshooting Steps for a My Cloud Home Device Offline Guided Assist

    Troubleshooting steps for a My Cloud Home with a blinking LED or is offline.*END

  3. Steps to Change Account Login For Cloud and Social Media Import on My Cloud Home

    How to change account information for Social and Cloud import for My Cloud Home if there are multiple accounts.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  4. Steps to Turn On Windows Network Discovery

    How to turn on Windows network discovery to easily make the computer accessible on the local network.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  5. How to Find Missing Serial Number on G-DRIVE ArmorATD

    Locate the serial number on certain G-DRIVE ArmorATD models using the retail box or a barcode scanner.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  6. Learn About User Quota Not Available for Active Directory Users on a My Cloud

    Learn why Active Directory users on a My Cloud are not selectable for Remote Cloud Access. The steps in this article helps resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  7. Learn About macOS Guest (Anonymous) User Failure to Access Shares in Finder After Active Directory Join on a My Cloud

    Guest users cannot access a share using Samba after a My Cloud is joined to Active Directory using macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  8. My Cloud OS 3 Quick, Full or System Diagnostic Test Failed or Does Not Complete

    Learn why a My Cloud OS 3 Quick, Full or System Diagnostic Test Failed or Does Not Complete and how to fix it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  9. Steps to Scan Disk, File System Check and Repair on a My Cloud

    Learn about the Scan Disk feature and use it to check the file system.*END The Scan Disk tool checks and fixes file system issues. Important: Turn Off Cloud Access and all third-party apps. Safe...

  10. How to Invite and Remove Users on My Cloud Home

    Follow these easy steps to Invite friends and family members to your My Cloud Home to share files and folders. #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...