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  1. WD Backup End of Support

    Learn about WD Backup End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  2. No Apps Installed on My Cloud OS 5

    Learn why No App Installed after Updating to My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  3. Steps to Delete or Remove a Western Digital Account for My Cloud OS 5, WD Cloud OS 5, My Cloud Home

    Updated Delete a Western Digital account for My Cloud OS 5 or My Cloud Home and remove all cloud access.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. No Apps or USB Drives Detected After Download, Install and Update on WD Discovery

    Updated WD Discovery shows no apps when offline fix by rebooting and signing in.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Using Windows CHKDSK on an Internal SSD

    Learn about using the Windows CHKDSK command on an internal solid state drive (SSD).*END Using Windows CHKDSK on an Internal SSD Using Windows CHKDSK will not harm an SSD in the same way that DEFRAG...

  6. Steps to Resolve Dropbox App Does Not Start Syncing on My Cloud

    Dropbox sync stops working if My Cloud admin username is changed from admin.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  7. Steps to Uninstall SanDisk Security Software on Windows

    Uninstall SanDisk Security Software on Windows when no longer needed.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  8. Third-Party Desktop Sync Software for My Cloud Home

    Third-party desktop sync software options for My Cloud Home on Windows and macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. Steps to Resolve SanDisk Security Invalid or Forgotten Password

    Steps to Resolve SanDisk Security Invalid or Forgotten Password Steps to resolve the Invalid Password message or forgotton password on a drive protected with SanDisk Security.*END...

  10. Steps to Access the Dashboard on My Passport Wireless

    Updated Access My Passport Wireless Pro dashboard using Wi-Fi connection and web browser.*END Access the Dashboard Turn on My Passport Wireless. Note: The drive is ready to use when the Wi-Fi LED turns solid...