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  1. Steps to Change Account Login For Cloud and Social Media Import on My Cloud Home

    How to change account information for Social and Cloud import for My Cloud Home if there are multiple accounts.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. Microsoft Windows 8 and 8.1 End of Support

    Updated Windows 8 and 8.1 support ended with Western Digital recommending upgrade to newer Microsoft OS versions.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. EdgeRover Uninstall May Not Remove Catalog Completely

    Updated "Fix EdgeRover uninstall issues by manually removing leftover catalog files on Windows or macOS."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. WD Quick View End of Support

    Learn about WD Quick View End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  5. My Cloud and My Cloud Home Share Access Failure with Multiple Connections To a Server or Shared Resource Not Allowed Message

    Updated Some Intel chipsets may not detect SATA 6.0 Gb/s drives due to speed compatibility issues.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Differences between System Only, Quick, and Full Restore for My Cloud OS 3

    System Only Restore in My Cloud OS 3 retains system settings without affecting user data, while Quick Restore removes user data and applications for a faster reset, and Full Restore erases all data...

  7. Steps to Reformat an External Drive to Required Operating System Compatibility

    Learn how to reformat an external drive to be compatible with the operating system.*END

  8. Location of the WD Discovery Software Version

    Learn how to get the Software Version of WD Discovery.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  9. Shut Down or Reboot My Cloud Home

    Learn how to shut down or reboot My Cloud Home from the web or mobile.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. Steps to Resolve macOS Error Code 8 File System Repair Failed

    Updated mFix macOS Error Code 8 by safely ejecting, restarting the Mac, and using Disk Utility to check the drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...