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  1. Third-Party Data Recovery Software for Windows and macOS

    This guide provides information on third-party data recovery software for Windows and macOS users*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Steps to Install My Cloud Home Critical Firmware Update for Remote Access

    Updated Install My Cloud Home firmware update to restore remote access and fix critical security issues.*END Western Digital updates My Cloud Home firmware to improve security and reliability. Firmware...

  3. Link to a URL How to Enable Local Network Access to Data on SanDisk ibi Using the Dashboard with Cloud Services

  4. My Cloud OS 5 and My Cloud Home Western Digital Account Login Failure on iOS and Android Mobile App

    Updated My Cloud OS 5 and Home apps need latest version to log in with Western Digital Account on mobile.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. How to Check External Drive for Errors or Failure using macOS Disk Utility First Aid

    Updated Check and fix external drive errors on Mac using Disk Utility First Aid tool.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  6. Resolve a Fan Not Working or Failure Alert Message on a My Cloud

    Information and steps to resolve a fan not working or fan failure alert message on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. How To Test and Resolve External Drive Errors on macOS Guided Assist

    Updated Test and fix external drive errors on macOS using Disk Utility or third-party tools.*END

  8. Download and Install PrivateAccess for SanDisk Products

    PrivateAccess is a fast, simple way to store and protect critical and sensitive files on SanDisk USB flash drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  9. Third-Party Apps Available for My Cloud OS 5

    Explore the third-party applications compatible with various models of My Cloud OS 5.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  10. Steps to Enable and Configure Services on My Cloud Home

    Updated My Cloud Home supports Dropbox imports, Plex media, Sonos streaming, and ElephantDrive backups.*END My Cloud Home has features to: Import files from Dropbox. Stream music using Sonos. Manage files...