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  1. Time Machine Backup and Restore from macOS to a WD External Drive

    Updated Backup and restore macOS using Time Machine on WD external drives formatted as APFS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. My Cloud OS 5 and OS 3 Key Differences in Product Features

    Get an overview of the differences in product features between My Cloud OS 5 and OS 3, and understand what’s new and improved.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  3. How to Troubleshoot ArmorLock

    Learn how to troubleshoot ArmorLock issues like access request failure, multiple ArmorLock drive support, Not unlocking.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  4. My Cloud Hard Drive Compatibility Matrix

    Updated Check compatible hard drives for My Cloud models including support for CMR, SMR, and 512e formats.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Erase and Format a Drive with Third-Party Software

    Here are some alternative third party applications that will allow you to erase and format a Western Digital disk drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  6. Learn About My Cloud OS 3 Cloud Access and Notification Email Support Removed

    Updated My Cloud OS 3 support has ended, update devices now to My Cloud OS 5 for continued access.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. Steps to Turn On and Off HTTPS Redirects on My Cloud OS 5

    Updated Turn on and off HTTPS redirects on My Cloud OS 5 dashboard with secure connection settings configuration guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  8. Link to a URL Download Software, Firmware and Drivers for G-Technology Products

  9. Learn How to Set a Static IP Address on a My Book Live and My Book Live Duo

    Prevent IP address changes by setting a static IP on a My Book Live.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  10. WD My Cloud Desktop App End of Support

    Learn about WD My Cloud Desktop App End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position...