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  1. LED Status, Alert Codes, Descriptions, and Email Notifications for WD My Cloud

    Learn the meaning and definitons of My Cloud alerts and LED status.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  2. Fix Slow Dashboard Performance on My Cloud OS 5

    Steps to check system resources and activity and fix slow dashboard performance on My Cloud OS 5.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  3. How to Check External Drive for Errors or Failure using Windows Diagnostic Programs

    Updated "Check external hard drives for errors using Windows System File Checker, Disk Management, and chkdsk."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  4. How to Resolve a My Cloud Home Offline and LED Solid White After 60 Second Reset or System Erase

    My Cloud Home shows solid white LED but is offline after system erase or pin reset.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  5. Steps to Setup My Cloud OS 3 UPnP Port Forwarding in the Dashboard

    My Cloud port forwarding setup with UPnP enabled router and dashboard settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  6. ibi Desktop App End of Support

    Support for ibi Desktop ended June 2023. Learn why and alternative ways to access ibi data.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  7. How to Check External Drive for Errors or Failure using macOS Disk Utility First Aid

    Check and fix external drive errors on Mac using Disk Utility First Aid tool.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  8. Account Blocked (Locked Out) due to Consecutive or Suspicious Login on a My Cloud OS 5 or My Cloud Home

    Fix My Cloud OS 5 Home account blocked login issues with password reset and suspicious activity troubleshooting.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  9. Steps to Resolve a My Cloud Remains on the Firmware Updating or Not Available After a Firmware Update

    Firmware update issue resolved by power cycling device and confirming version on dashboard.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Differences Between My Cloud Models

    Key differences between My Cloud models including firmware features and backup support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...