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  1. WD Product Warranty Periods

    Warranty Periods for Western Digitial WD brand of products.*END The product warranty term depends on country where the product was purchased. This term may be longer than shown on packaging. Need...

  2. Steps to Pin Reset and System Only Restore a Single-Bay My Cloud OS 3

    My Cloud reset button guide with steps for 4 second and 40 second pin reset options.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  3. How to Convert a Drive to APFS on macOS

    Convert a drive to APFS on macOS using Disk Utility by erasing and selecting Convert to APFS.*END Open Disk Utility . Click on Show All Devices . Highlight the main drive (left side of window). Click...

  4. Connection Status, Types and Definitions of WD Cloud OS 5

    There are three connection types that can change based on network setup which are, Local, Direct, and Relay.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  5. Dashboard URL Redirects to HTTPS Device Unique Domain Name on My Cloud OS 5 and My Cloud Home

    Learn why My Cloud OS 5 Home dashboard URL redirects to HTTPS device unique domain name on port 8543.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. Frequently Asked Questions About Your Western Digital Account

    "Western Digital Account offers secure single sign-in for My Cloud OS 5 My Cloud Home and WD Cloud products."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  7. Steps to Find Out if a Network Router Supports UPnP

    Check if a router supports UPnP by logging in and viewing the port map table.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  8. External Drive Does Not Power On, Off, or Down with Computer

    Fix External Drive Not Powering On or Off with Computer Shutdown.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  9. How to Install Third-Party Apps on My Cloud OS 5

    Learn how to install third-party apps on My Cloud OS 5 with app store configuration and setup guide.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. How to System Erase My Cloud Home to Factory Settings

    Restore My Cloud Home to factory settings with System Erase using web, mobile, or reset button."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...