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  1. How to Manually or Automatically Update My Cloud OS 3 to OS 5

    Updated A comprehensive guide on how to upgrade firmware from My Cloud OS 3 to OS 5 using both manual and automatic methods.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  2. Steps to Collect macOS System Report

    Updated Learn how to collect macOS System Information to help troubleshoot issues related to Western Digital products.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. Steps to Clone an Operating System Drive with Acronis True Image for Western Digital

    Updated Instructions to clone an operating system drive using Acronis True Image for Western Digital on a Windows computer.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  4. Learn About iPhone 15 Series Support for WD and SanDisk USB Flash and SSD Drives

    Learn about which WD and SanDisk USB flash and SSD drives are supported on Apple iPhone 15 Series.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. Pin Reset and System Only Restore a My Cloud OS 3

    Updated "Steps to use the pin on the backup of a My Cloud to System Only Restore (Pin Reset) a My Cloud without access to the dashboard."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  6. External Drive Error Code 28 Driver For This Device is Not Installed on Windows

    Updated Fix the Windows Error Code 28 Driver Not Installed message by updating or installing new drives or connecting to another computer.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  7. Steps to Create Acronis True Image for Western Digital Rescue Media

    Updated Instructions to create a computer rescue media using Acronis True Image for Western Digital.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. Steps to Safe Eject and Remove External Drives on Windows or macOS

    Updated How to safe eject and remove an external USB drives on Windows or macOS computer to prevent file system corruption and data loss.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans...

  9. How to Access and Use Disk Management on Windows

    Updated Steps to access Disk Management in Windows to change a drive letter, create partitions or format drives.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  10. Steps to Resolve the Erase Process has Failed Message on macOS for USB Flash Drives and Memory Cards

    Resolve the Erase Process has Failed message on macOS by checking the ports, cables, and settings on the drive.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...