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  1. Connection Status, Types and Definitions of WD Cloud OS 5

    There are three connection types that can change based on network setup which are, Local, Direct, and Relay.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  2. Steps to Pin Reset and System Only Restore a Single-Bay My Cloud OS 3

    My Cloud reset button guide with steps for 4 second and 40 second pin reset options.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  3. External Drive Error Code 28 Driver For This Device is Not Installed on Windows

    Fix Error Code 28 when Windows does not install a driver for an external Western Digital drive.*END   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  4. ImageVault End of Support

    Learn about ImageVault End of Support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c; position: absolute;...

  5. WD Cloud OS 5 Indexing in Progress Message

    WD Cloud OS 5 indexing in progress message shows after update or data changes with cloud access on.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. Feature Differences Between WD Software for External Drives

    Feature comparison of WD Security, WD Drive Utilities, and WD Discovery for external drive support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. My Cloud Blinking Blue Drive LED Information

    Blinking Blue LED on My Cloud indicates drive activity or system processes.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  8. ibi Desktop App End of Support

    Support for ibi Desktop ended June 2023. Learn why and alternative ways to access ibi data.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  9. Steps to Enable and Configure Services on My Cloud Home

    My Cloud Home supports Dropbox imports, Plex media, Sonos streaming, and ElephantDrive backups.*END My Cloud Home has features to: Import files from Dropbox. Stream music using Sonos. Manage files...

  10. Differences Between My Cloud Models

    Key differences between My Cloud models including firmware features and backup support.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...