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  1. Steps to fix 'Something Went Wrong - Having Trouble Connecting to Your Device' Message on My Cloud OS 5

    Fix 'Something Went Wrong - Having Trouble Connecting to Your Device' on My Cloud OS 5 after upgrade and other reasons.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  2. Link to a URL How to Verify and Check SanDisk Product Authenticity

  3. Deleted Content Not Found in the Recycle Bin on My Cloud

    Learn why would the deleted files and folders cannot be found in the Recycle bin.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  4. My Cloud OS 5 Steps to Remove .wdmc and OS3_Apps_Backup Folder(s) to Reclaim Disk Space

    Reclaim disk space on a My Cloud OS 5 after uprading from OS 3 firmware.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  5. Learn About Dynamic Drive Configuration Management for WD Purple Drives

    Map LDA ranges to areas that has random write IO workload.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  6. Resetting the My Net Wi-Fi Range Extender to Default

    How to reset a My Net Wi-Fi Range Extender to its factory default settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  7. My Cloud Home Device Offline with a DIM LED After Power On

    Why does a My Cloud Home appear as Offline and the LED is dimly lit after powering in on.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. My Passport Ultra (USB-C) Lower Than Expected Operating Speeds

    Check the connection between the USB 3.1 Type-C cable and USB Type-A adapter if it's not performing at the expected speeds.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  9. WD Sentinel DX4000 & RX4100: Create and Manage iSCSI Targets

    This article explains how to create & manage iSCSI Targets with the WD Sentinel DX4000.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. How To Connect iTunes on Windows with a My Cloud OS 5

    Learn how to to use a Windows computer to connect to iTunes Server installed on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...