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  1. Steps to fix 'Something Went Wrong - Having Trouble Connecting to Your Device' Message on My Cloud OS 5

    Fix 'Something Went Wrong - Having Trouble Connecting to Your Device' on My Cloud OS 5 after upgrade and other reasons.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  2. Deleted Files Still Seen in My Cloud OS 5 and My Cloud Home Mobile and Web App

    Learn why files deleted from a My Cloud OS 5 or a My Cloud Home can still be seen in the web and mobile app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. My Cloud OS 5 Steps to Remove .wdmc and OS3_Apps_Backup Folder(s) to Reclaim Disk Space

    Reclaim disk space on a My Cloud OS 5 after uprading from OS 3 firmware.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  4. Deleted Content Not Found in the Recycle Bin on My Cloud

    Learn why would the deleted files and folders cannot be found in the Recycle bin.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  5. My Cloud Home Device Offline with a DIM LED After Power On

    Why does a My Cloud Home appear as Offline and the LED is dimly lit after powering in on.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. Link to a URL RoHS Certificates of Compliance for SanDisk Flash Products

  7. WD Sentinel DX4000 & RX4100: Create and Manage iSCSI Targets

    This article explains how to create & manage iSCSI Targets with the WD Sentinel DX4000.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. My Passport Ultra (USB-C) Lower Than Expected Operating Speeds

    Check the connection between the USB 3.1 Type-C cable and USB Type-A adapter if it's not performing at the expected speeds.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  9. Learn About Dynamic Drive Configuration Management for WD Purple Drives

    Map LDA ranges to areas that has random write IO workload.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color: #4d4c4c;...

  10. Resetting the My Net Wi-Fi Range Extender to Default

    How to reset a My Net Wi-Fi Range Extender to its factory default settings.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...