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  1. Safepoint and Remote Backup Compatibility Matrix for My Cloud OS 3

    Guide to My Cloud OS 3 Safepoint and Remote Backup Compatibility.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  2. How to Resolve No Option to Save To Mobile for My Cloud Home

    "Learn how to save supported file types to mobile. Open in can be used to open files that are not supported.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  3. How to Configure an FTP Enabled Device on My Passport Wireless Pro

    Steps to setup FTP between an FTP enabled device and My Passport Wireless Pro.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  4. My Book Live macOS Time Machine Could Not Complete the Backup

    How to fix the 'Time Machine Could Not Complete the Backup' message by removing the sparsebundle backup file.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  5. Learn Why a My Passport is Seen as Untitled in macOS

    Learn why a WD My Passport external drive shows up as Untitled in macOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  6. Learn How to Resolve USB Copy, Synchronize and Incremental Backup Failure on a My Cloud

    Learn information and details about how to fix copy, sync and incremental USB Backup failures on a My Cloud.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  7. Public share not seen on macOS for My Cloud Home

    Learn how to see the public share on macOS. The public share should not be used for local file or data storage..*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5;...

  8. Deleted Files Still Seen in My Cloud OS 5 and My Cloud Home Mobile and Web App

    Learn why files deleted from a My Cloud OS 5 or a My Cloud Home can still be seen in the web and mobile app.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  9. My Cloud Home Video Transcoding Support

    Information and details about Video Codecs and Transcoding supported on My Cloud Home and My Cloud Home Duo.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  10. Steps to fix 'Something Went Wrong - Having Trouble Connecting to Your Device' Message on My Cloud OS 5

    Fix 'Something Went Wrong - Having Trouble Connecting to Your Device' on My Cloud OS 5 after upgrade and other reasons.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...