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  1. Thumbnail Preview Supported File Types on My Cloud and My Passport Wireless

    List of supported image video and audio file types for My Cloud devices.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  2. Wireless Flash Drive: MAC Address Location

    For iPhone/ iPad/ iPod touch Product information including MAC Address is found in the Settings > About > Drives ' drivename ' menu. For Android TM devices Product information including MAC...

  3. Steps to Use a My Cloud Home with Apple iTunes on Windows

    Updated Use My Cloud Home with iTunes on Windows by enabling local access and adding folders to library.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  4. Wireless Flash Drive: Add Content

    There are 2 methods to load content on to your SanDisk Connect Wireless Flash Drive. 1. Plug the drive into a computer USB port, then drag and drop content onto it. 2. In the Wireless Flash...

  5. Mobile App Does Not Load Content for My Cloud Home

    Steps to fix an issue when mobile app does not respond and data is not displayed.*END .panel,.panelcollapsed { background:#eee; width:99%; border:1px solid #b6b5b5; -moz-border-radius:4px;...

  6. How to Access Connect Wireless Stick Data on Windows or macOS

    Access Connect Wireless Stick Data on Windows or macOS by connecting the drive to USB.*END Data can be accessed by connecting the drive to a USB port on Windows or macOS. Need more help? Return to...

  7. Wireless Flash & Media Drive: iTunes Content Will Not Play on iOS 8 or Higher

    The SanDisk Wireless Media Drive and Wireless Flash Drive support streaming of DRM protected iTunes purchased movie content to authorized devices in iOS 6 and iOS 7 ONLY . The DRM protected content...

  8. Steps to Collect My Cloud OS 5 Remote Backup App Logs

    EdgeRover end of support but GPL source code downloads available for versions 1.0.0 through 1.12.0 with REST SDK.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif;...

  9. Wireless Media & Flash Drive: Connection Using iOS

    To connect to the SanDisk Connect device using an app, follow these steps: 1. Make sure your SanDisk Connect drive is turned on. 2. From your mobile device, go to Settings > Wi-Fi . 3. Select...

  10. Learn Why All LEDs Are Fast Blinking Blue on My Passport Wireless Pro and How to Fix

    Updated Fast blinking blue lights on My Passport Wireless Pro show system memory or file errors.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...