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  1. Third-Party App Dropbox Import Fails to Complete on WD Discovery

    WD Discovery Dropbox import fails when folders are renamed during file transfer. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  2. Learn about SD Card Import and Blue Blinking LED on My Passport Wireless

    Updated SD cards with RAW images from Nikon D2700 or D850 cause blue blinking LEDs.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  3. How to Update SanDisk Clip Jam Firmware to 1.16 & 0.02E Update

    Update SanDisk Clip Jam firmware to enable latest features.*END Follow these steps to download and update the firmware SanDisk Clip Jam. Go to Settings --> System Settings --> Info . Note the...

  4. PRO-G40 SSD USB Host Power Requirements

    Learn about the USB host power requirements for the SanDisk Professional PRO-G40 external SDD.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  5. My Book and My Book Duo 6 TB and Higher Capacities Not Detected or Cannot be Accessed on Windows or macOS

    Fix My Book not spinning up by reconnecting power and USB directly after computer restart.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  6. My Cloud Home Duo Offline and LED Solid White After Changing RAID Modes

    Updated My Cloud goes offline after RAID mode change due to old device ID linkage.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  7. Optimus Ascend/Ultra/Extreme Internal SSD: Drive Firmware

    COMMERCIAL END USER LICENSE AGREEMENT IMPORTANT–READ CAREFULLY: THIS COMMERCIAL END USER LICENSE AGREEMENT (“EULA”) IS A BINDING AGREEMENT BETWEEN LICENSOR, OR A THIRD PARTY AUTHORIZED BY LICENSOR...

  8. Steps to Configure Multiple Folder Sync on a My Cloud using GoodSync

    Updated Learn how to configure multiple folder sync on My Cloud using GoodSync with folder selection and setup guide.*END GoodSync for WD is limited to 1 Sync job. It defaults to the folder selection screen...

  9. Cannot Access External Drive After Returning from System Sleep on macOS

    Fix external drive access issues after macOS sleep by turning off sleep mode for reliable use.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Resolve USB Drive and Memory Card 4GB File To Large Error Message

    Learn how to Resolve USB Drive & Memory Card 4GB File To Large Error Message*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...