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  1. Steps to Open Files and Media on Mobile App for My Cloud OS 5 and My Cloud Home

    Ways to fix My Cloud mobile app issues when files or media do not display or play correctly. *END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  2. Specifications and Compatibility for SD/SDHC/SDXC Memory Cards

    Specifications and Compatibility for SD/SDHC/SDXC Memory Cards Card Families Need more help? SD Assocation: Consumer Memory Card Information SD Cards Capacity Range: 128MB to 2GB Default Format...

  3. Link to a URL RoHS Certificates of Compliance for SanDisk Flash Products

  4. SanDisk SecureAccess: Uninstall and Remove

    Below are steps to completely remove SecureAccess from your flash drive. Instructions are included for SecureAccess v1, v2 and v3. Refer to the steps for the version you want to remove. NOTE: USB...

  5. Smart TVs, Printers, Scanners, IP Cameras, Media Players and Sound Systems Cannot Connect to My Cloud OS 5

    "Many Smart TVs, scanners and printers need to use older versions of NTLM and SMB to connect which require a settings change on My Cloud OS 5."*END #dhtmltooltip{ font-family: "Lucida Grande"...

  6. Windows Computer Does Not Boot with an External USB Drive Connected

    Instructions on why a computer won't boot with an external drive connected and how to fix the issue.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  7. Files Copied From SanDisk Phone Drive and iXpand USB are Larger on Windows or macOS

    This article explains iXpand Drive App: iOS Photo & Video Support for Transfer to Mac or PC.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  8. My Cloud Supported Network Interface Card (NIC) Link Aggregation Modes

    Link aggregation improves network speed and redundancy with multiple Ethernet ports.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height...

  9. Extreme 900 Portable SSD Compatibility Matrix

    Check what systems WD has confirmed will supply enough power to the Extreme 900 Portable SSD.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...

  10. Learn About ATG Correctional Agency-Issued Deinstitutionalization and Warranty Processing for MP3 Players

    Learn about where to send ATG Correctional Agency-Issued MP3 Players for deinstitutionalized Reset, Warranty and Services.*END Important: Western Digital/SanDisk does not provide support, processing...