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  1. Error 403 Forbidden When Accessing Dashboard on My Cloud

    "Steps to fix Fobidden Access to My Cloud Dashboard on the local netork with NetBios or IP Address."*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  2. Wireless Flash Drive: WiFi Connection Drop

    Random WiFi signal drops can be caused by a channel conflict in your network. We can change the WiFi channel the WFD and Wireless Stick uses which can give us a stronger signal and prevent...

  3. Steps to Update PrivateAccess Software on Windows and macOS Automatically

    Follow the instructions configure and check for updates automatically.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt; color...

  4. Upgrading...Updating My Cloud Home Message in Web and Mobile App

    Information and details on why the Upgrading...Updating your My Cloud Home message is seen and what needs to be done to access the data again.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida...

  5. Ixpand Wireless Charger Sync Mobile App Fails to Connect to Charger

    Learn why the Wireless Charger Sync Mobile App fails to connect to the Charger and how to resolve it.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size...

  6. Learn About Record to Device in Memory Zone for iOS on iPhone 15 Pro and Pro Max

    Follow these steps to use the Direct Record to drive feature of an iPhone 15 Pro and Pro Max using the Memory Zone app for iOS.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode"...

  7. Wireless Flash Drive: Mobile App Not Responding

    Follow these steps to clear any temporary condition that may cause the app to freeze. iPhone, iPad or iPod touch: 1. Double tap the Home button and in the task bar. 2. Touch the Wireless Flash Drive...

  8. How to Update Sansa e200 MP3 Player Firmware

    Instructions and details on how to update the Sansa e200 MP3 Player firmware.*END #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt; line-height: 15pt;...

  9. Learn About My Cloud OS 5 Support for Windows 11, 10, 8.x, 7, XP and Vista

    "My Cloud OS 5 supports Windows 11 and 10. Learn how it can be used on Windows 8.x, 7 and XP which have reach their End of Support by Microsoft."*END #dhtmltooltip{ font-family: "Lucida Grande"...

  10. Wireless Flash Drive: View Firmware Version

    To verify if the latest firmware is installed on your SanDisk Wireless Flash Drive, follow these steps: 1. Launch the SanDisk Wireless Flash Drive app. 2. Select the drive from the applications home...